Clubhouse Manager in Newcastle

Are you ready for your next move in hospitality? Do you enjoy working with people, leading a team and creating a fantastic experience for customers? We are looking for a friendly, enthusiastic and organised Clubhouse Manager to join our team at one of the world's most prestigious golf clubs. Ranked the no 1 course in the world by Golf Digest!

This is a hands-on management opportunity for someone who enjoys being involved in the day-to-day running of a busy hospitality operation, leading by example and bringing the best out of their team. Could this be the right move for you?

You might already be working as a Restaurant Manager, Bar Manager, Food & Beverage Manager, Hospitality Manager, Duty Manager or Assistant Manager and be looking for an opportunity to take on more responsibility. Or perhaps you are already managing a hospitality team and are looking for a new environment where you can make a real difference.

If you have a passion for customer service, enjoy working with people and have the confidence to lead a team, we would love to hear from you. A good work-life balance is an important part of our culture, and we actively encourage a positive and supportive working environment.

What will you be doing?

• Managing the day-to-day food and beverage operation across the clubhouse.
• Leading, supporting and motivating the clubhouse team, ensuring everyone works together to deliver excellent service.
• Creating a welcoming and friendly atmosphere for members and guests.
• Organising staff rotas and ensuring the right staffing levels are in place.
• Coordinating food and beverage arrangements for club competitions, events, functions and special occasions.
• Working closely with the kitchen and wider club management team to ensure an efficient operation.
• Managing stock, ordering and wastage, keeping a close eye on costs.
• Ensuring all food hygiene, health and safety and licensing requirements are met.
• Dealing with member and guest enquiries, feedback and any service issues in a professional and positive manner.
• Maintaining high standards of cleanliness, presentation and service throughout the clubhouse.
• Identifying opportunities to improve our food, beverage and overall hospitality offering.

What are we looking for?

• Previous experience in a food and beverage supervisory or management role.
• A genuine passion for hospitality and delivering excellent customer service.
• A willingness to learn and develop.
• The confidence and ability to lead, motivate and support a team.
• Excellent communication and people skills.
• Good organisational skills and the ability to manage a busy workload.
• A positive, approachable and professional manner.
• The ability to remain calm and work effectively under pressure.
• A good understanding of food hygiene, health and safety and licensing requirements.
• Experience in staff scheduling, stock control and cost management would also be beneficial.

Most importantly, we are looking for someone who takes pride in what they do, enjoys working with people and wants to help create exceptional service at one of the top golf clubs in the world.

Working hours: 35 hours avg. per week. Generally, hours will be 9am-5pm. Flexibility will be required, including some evenings, weekends and club events.

Ready for your next move? If you have the experience, enthusiasm and personality to make this role your own, we would love to hear from you. Apply today and tell us a little more about yourself, or alternatively send us a copy of your CV and Cover Letter.

Skills: Leadership/Management Skills, Customer Service, Communication, Food and Beverage, Hospitality, Restaurant Manager, Bar Manager.

Benefits: Competitive Salary, Free staff meals, Private Healthcare, Company pension, Company events, Free on-site parking, Death in service benefit.