At a Glance
- Tasks: Join our ward team to support patient admissions, transfers, and discharges.
- Company: Royal Cornwall Hospitals NHS Trust, a leading provider of acute care in Cornwall.
- Benefits: Full-time or part-time roles with flexible working options and a supportive environment.
- Other info: Opportunities for career growth and involvement in innovative healthcare practices.
- Why this job: Make a real difference in patients' experiences while working in a dynamic healthcare setting.
- Qualifications: GCSE English or Maths, computer literacy, and ability to work under pressure.
The predicted salary is between 24000 - 36000 £ per year.
The Neonatal unit in Truro Cornwall are looking for a bright and friendly person to join our team of ward clerks. Previous clerical experience in the health service would be desirable.
You should be organized and well‑motivated person with a mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.
Main duties of the job
Provide administrative support to the ward based clinical staff.
Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally with the organization.
Ensure that the quality of data being managed and processed is of a high standard.
To support the Senior Nursing Staff with administrative duties.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael's Hospital in Hayle
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities,andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Job responsibilities
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications
- NVQ in Administration / customer service / IHRIM Cert of Technical Competence
Experience
- Previous Experience working in a clerical position with the general public
- Clerical experience within the NHS
- Knowledge of NHS / RCHT administrative systems
Skills and disposition
- Effective communicator, experience problem solver, can prioritise workload under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward Clerk in Truro employer: Royal Cornwall Hospitals Trust
At the Royal Cornwall Hospitals NHS Trust, we pride ourselves on fostering a supportive and dynamic work environment where patient care is paramount. Our ward clerks play a vital role in enhancing patient experiences, and we offer numerous opportunities for professional development within our teaching hospital setting. With a commitment to innovation and research, as well as flexible working arrangements, we ensure that our employees thrive both personally and professionally in the beautiful surroundings of Cornwall.
Contact Details:
Royal Cornwall Hospitals Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk in Truro
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Acute Medical Unit and its staff. This shows you’re genuinely interested and helps you connect with them during your chat.
✨Tip Number 2
Practice your communication skills! As a Ward Clerk, you'll be interacting with patients and the multi-disciplinary team. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your adaptability! The job requires flexibility, so think of examples from your past where you’ve successfully handled unexpected changes or pressures.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our amazing team at the Royal Cornwall Hospitals NHS Trust.
We think you need these skills to ace Ward Clerk in Truro
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us know why you’re passionate about patient care. Share any experiences that highlight your commitment to making a difference in patients' lives, as this is at the heart of what we do.
Highlight Your Organisational Skills:As a Ward Clerk, being organised is key! Make sure to mention any relevant experience where you’ve had to manage multiple tasks or work under pressure. We want to see how you can keep things running smoothly in our fast-paced environment.
Communicate Clearly and Confidently:Your communication skills are vital for this role. Use clear and concise language in your application, and don’t hesitate to showcase any previous roles where you’ve effectively communicated with patients, families, or team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Ward Clerk. Familiarise yourself with the admissions, transfers, and discharges processes, as well as the importance of patient care in the NHS. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Ward Clerk, you'll be interacting with patients, their families, and the multi-disciplinary team. Prepare examples of how you've effectively communicated in past roles, especially under pressure. This will demonstrate your ability to handle the fast-paced environment of the Acute Medical Unit.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to prioritise tasks or manage conflicting demands. Practising these scenarios can help you articulate your thought process during the interview.
✨Express Your Passion for Patient Care
The job is all about enhancing patient experiences, so convey your passion for making a difference. Share any relevant experiences that highlight your commitment to patient care and teamwork. This will resonate well with the interviewers and align with the values of the Royal Cornwall Hospitals NHS Trust.
