At a Glance
- Tasks: Provide essential clerical support and reception services in a busy trauma unit.
- Company: Join the Royal Cornwall Hospitals NHS Trust, a leading healthcare provider.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Be part of a dedicated team in a teaching hospital committed to innovation.
- Why this job: Make a difference by supporting patients and healthcare professionals in a dynamic setting.
- Qualifications: GCSEs in English and Maths; previous clerical experience is a plus.
The predicted salary is between 23970 - 28400 € per year.
Main duties of the job
The Ward Clerk will have responsibility for administrative duties within the ward/unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. They will have contact with patients, carers and all members of the multi‑professional team and as such they will provide front‑of‑house services for the ward/unit. We are looking for a bright and friendly person to join our team of ward clerks on our 54 bedded Trauma Unit at the Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable. You should be a calm, organised and well‑motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million. RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds: Royal Cornwall Hospital in Truro, St Michael's Hospital in Hayle. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities
- Support the wards and the day‑case unit with clerical administration.
- Provide reception service for patients and relatives.
- Manage patients’ records.
- Assist the ward with audits.
- Maintain the relevant databases associated with the role.
Person Specification
Qualifications- Minimum of 2 GCSEs which must include English & Maths
- RSA 1 or equivalent
- Awareness of Data Protection Act
- Computer literate
- Experience as a Ward Clerk within the NHS
- Knowledge of NHS administrative procedures
- Motivated to deliver the highest possible standards and quality outcomes
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward Clerk - Trauma unit in Truro employer: Royal Cornwall Hospitals Trust
The Royal Cornwall Hospitals NHS Trust is an exceptional employer, offering a supportive and collaborative work environment within the vibrant community of Cornwall. As a Ward Clerk in our Trauma Unit, you will benefit from ongoing professional development opportunities, a commitment to innovation in healthcare, and the chance to make a meaningful impact on patient care. Join our dedicated team and enjoy the unique advantages of working in a teaching hospital that values your contributions and fosters a culture of excellence.
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk - Trauma unit in Truro
✨Tip Number 1
Network like a pro! Reach out to current or former ward clerks and ask them about their experiences. They might have insider tips on what the hiring managers are really looking for.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff, role-play common scenarios with friends or family. This will help you feel more confident during interviews.
✨Tip Number 3
Show off your organisational skills! Prepare a portfolio that highlights your previous clerical experience and any relevant projects. Bring it along to your interview to demonstrate your capabilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Ward Clerk - Trauma unit in Truro
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous clerical experience, especially in the health service. We want to see how your background can help us provide top-notch support in our Trauma Unit.
Be Personable:Since you'll be interacting with patients and their families, let your friendly personality shine through in your application. We’re looking for someone who can bring a positive vibe to our team!
Keep It Organised:Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your ability to manage records efficiently.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team at RCHT.
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in a Trauma Unit. Familiarise yourself with the administrative duties, patient interaction, and the importance of clerical support to nursing and medical staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good communication is vital for this position, practice articulating your thoughts clearly. Think of examples from your past experiences where you effectively communicated with patients or team members. This will demonstrate your ability to handle front-of-house services and interact positively with patients and their families.
✨Be Organised and Calm
The role requires a calm and organised approach, especially in a busy environment like a Trauma Unit. During the interview, share specific instances where you managed multiple tasks efficiently or handled stressful situations gracefully. This will highlight your suitability for the fast-paced nature of the job.
✨Brush Up on NHS Procedures
Having knowledge of NHS administrative procedures and data protection laws is crucial. Take some time to review these topics before your interview. Being able to discuss how you would manage patient records and maintain confidentiality will set you apart as a well-prepared candidate.
