Research Digital Systems Specialist (CRDC) in Truro

An exciting opportunity has arisen to join the Commercial Research Delivery Centre (CRDC) as a Research Digital Systems Specialist. This is a crucial role within the CRDC responsible for implementation and maintenance of digital systems across Cornwall and the Isles of Scilly and ensuring data is captured consistently, accurately and timely across the service.

Assisting the Research Delivery Manager with the delivery of day-to-day tasks and projects, taking ownership of work stream progress, and other elements of project support, under the supervision of the Research Delivery Manager. Support improvement of Research & CRDC Systems and promote service development and improvement within the CRDC. Develop current processes and manage elements of projects to improve IT systems. Deliver training where necessary on use of IT systems and processes. To deputise for Research Delivery Manager where required.

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin. This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

Main duties of the job include:

• The Research Department consists of several specialties that all use the same Research digital systems and a variety of other software, to ensure data is timely and accurate.
• The department recruits more than 4000 research participants every year and this data needs to be captured on multiple systems to ensure it is recorded accurately and the Trust is reimbursed currently.
• The post holder will work under the supervision of the Research Delivery Manager in a small team supporting Research & CRDC staff across Cornwall & the Isles of Scilly.
• The post holder will ensure the maintenance of the Research & CRDC IT Systems and timely resolution of IT problems in the provision of an efficient service to the healthcare community and local population.
• The post holder is expected to maintain high standards, efficient time management, good organisation skills, and the ability to prioritise whilst under pressure.

About us: Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds.

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future.

The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams. We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality.

Job responsibilities include:

• To be an employee of the NHS you need to successfully complete the following: Identity Checks, Professional registration and qualification checks, Employment history and reference checks, Occupational Health clearance, Satisfactory Disclosure and Barring Service check, Right to work in the UK.

For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation. We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview.

Person Specification:

• Qualifications: Degree in an IT related subject or equivalent experience. CSE / GCSE in 4 subjects including Maths, Science and English. IT qualifications, eg: European Computer Driving Licence (ECDL) or equivalent experience.
• Experience: Experience of working in an IT support role. Experience of working within clinical software and appreciation of system administration. Research experience. Practical experience of problem solving/repair of IT hardware.
• Practical and Intellectual Skills: Motivated and a positive attitude to teamwork. Ability to prioritise and coordinate work to meet deadlines. Excellent communication and customer care skills. Excellent problem solving/trouble shooting skills. Ability to learn complex systems quickly. Advanced MS Office skills. Good understanding of NHS digital systems. Experience with data analysis. Experience of writing and developing effective documentation. Previous experience and a good understanding of Windows operating system, principles of software analysis and database application.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.