Private Patient Experience Lead in Truro

Private Patient Experience Lead in Truro

Truro Full-Time 38368 - 46894 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage the private patient service from enquiry to invoicing, ensuring high-quality care.
  • Company: Royal Cornwall Hospitals NHS Trust, dedicated to excellent patient experiences.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on improving patient pathways and service quality.
  • Why this job: Make a real difference in patient care while working with diverse teams.
  • Qualifications: Experience in healthcare management and strong customer service skills.

The predicted salary is between 38368 - 46894 Β£ per year.

Royal Cornwall Hospitals NHS Trust in Truro seeks a Private Patient Officer to manage the private patient service, guiding insured, self-funded and private patients from enquiry to invoicing. You will work with clinical teams, finance, insurers and patients, ensuring compliant, high-quality care and timely billing.

Based at Royal Cornwall Hospital, you will oversee pathways, support service improvements, and maintain data quality and governance while delivering professional, customer-focused care.

Private Patient Experience Lead in Truro employer: ROYAL CORNWALL HOSPITALS TRUST

At Royal Cornwall Hospitals NHS Trust, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. Our commitment to education and collaboration within a multidisciplinary team ensures that our employees are equipped with the latest skills and knowledge, making a meaningful impact on patient care in a beautiful coastal location.

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Contact Details:

ROYAL CORNWALL HOSPITALS TRUST Recruitment Team

We think you need these skills to ace Private Patient Experience Lead in Truro

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Attention to Detail
Flexibility