Royal Cornwall Hospitals NHS Trust is seeking a Complaints Officer to support the delivery of an excellent patient and family experience by managing concerns, complaints, feedback, and enquiries in a timely and compassionate manner.
Based in the Corporate Care Group, you will be a key contact for service users, families and staff, providing information, signposting, and support throughout the complaints process while maintaining strict confidentiality.
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Patient Experience & Complaints Specialist in Truro employer: ROYAL CORNWALL HOSPITALS TRUST
At Royal Cornwall Hospitals NHS Trust, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. Our commitment to education and collaboration within a multidisciplinary team ensures that our employees are equipped with the latest skills and knowledge, making a meaningful impact on patient care in a beautiful coastal location.
Contact Details:
ROYAL CORNWALL HOSPITALS TRUST Recruitment Team
