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- Tasks: Provide essential support to patients and staff, ensuring a smooth hospital experience.
- Company: Join the Royal Cornwall Hospitals NHS Trust, a leading healthcare provider in Cornwall.
- Benefits: Flexible working options and opportunities for personal development within a respected teaching trust.
- Why this job: Make a real difference in patient care while gaining valuable experience in a dynamic environment.
- Qualifications: Good education level, customer service experience, and ability to work both independently and in a team.
- Other info: Be part of a supportive team focused on innovation and best practices in healthcare.
The predicted salary is between 23615 - 25674 £ per year.
RCH is looking for an enthusiastic, motivated, and hardworking individual to join the porters team. The role requires flexibility to accommodate the needs of the service, strong communication skills, and a positive, professional attitude.
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, including visitors during peak times. RCHT employs approximately 6,700 staff and manages about 740 million pounds in budget across three main sites and a teaching partnership with the University of Exeter, University of Plymouth, and Peninsula Dental School.
Main Duties
- To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.
- To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient.
- To ensure the health and safety of both the recipients and of those delivering the service.
- To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff.
- To assist the Porter Management Team in the development of the service.
- To provide a portering service to the whole of Royal Cornwall Hospital and, where required, to other sites.
- Due to the service being at times unpredictable, flexibility and a reactive approach are essential.
Qualifications and Experience
- Good level of education
- Knowledge of Medical Gases and First Aid certification
- Customer service/care experience
- Ability to carry out instructions
- Ability to work independently and with a team
- Must successfully pass identity and professional registration checks, employment history and reference checks, occupational health clearance, a satisfactory Disclosure and Barring Service check, and confirm right to work in the UK.
Benefits
- Potential for flexible working – discuss at interview.
- Opportunity to develop within a respected teaching trust with strong research and innovation focus.
General Porter in Truro employer: Royal Cornwall Hospitals Trust
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Porter in Truro
✨Tip Number 1
Get to know the company! Research RCHT and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for the unexpected! Since the role requires flexibility, think of examples from your past where you adapted quickly to changes. This will show you're ready for anything!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the RCHT team.
We think you need these skills to ace General Porter in Truro
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our porters team and contributing to high-quality patient care.
Highlight Relevant Experience: Make sure to mention any customer service or care experience you have. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a General Porter. Familiarise yourself with the key duties mentioned in the job description, like providing efficient service and maintaining patient dignity. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Strong communication is crucial for this position. Prepare examples from your past experiences where you effectively communicated with patients or team members. This will show that you can handle the interpersonal aspects of the job with ease.
✨Emphasise Flexibility
Since the role requires flexibility, think of instances where you've adapted to changing situations or worked under pressure. Share these stories during the interview to highlight your ability to be reactive and supportive in a dynamic environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the porters team, training opportunities, or how they ensure high-quality patient care. This shows your genuine interest in the role and the organisation.