Endoscopy Receptionist & Patient Concierge in Truro
Endoscopy Receptionist & Patient Concierge

Endoscopy Receptionist & Patient Concierge in Truro

Truro Full-Time 24000 - 28000 £ / year (est.) No home office possible
Royal Cornwall Hospitals Trust

At a Glance

  • Tasks: Provide clerical support, greet patients, and manage registrations in a busy Endoscopy Department.
  • Company: Royal Cornwall Hospitals Trust, a leading healthcare provider in Truro.
  • Benefits: Gain valuable experience in healthcare and develop your administrative skills.
  • Other info: Join a supportive team and enhance your career in the healthcare sector.
  • Why this job: Make a difference in patient care while working in a dynamic environment.
  • Qualifications: Excellent communication skills and a self-motivated attitude; healthcare experience is a plus.

The predicted salary is between 24000 - 28000 £ per year.

Royal Cornwall Hospitals Trust in Truro seeks a conscientious and adaptable individual to provide clerical support in the Reception area of the Endoscopy Department. Candidates should possess excellent communication skills, be self-motivated, and able to utilize computer systems after training. A background in healthcare and experience in administrative roles will be advantageous.

The role involves:

  • Greeting patients
  • Answering calls
  • Managing patient registrations within a busy department
  • Supporting patient care

Endoscopy Receptionist & Patient Concierge in Truro employer: Royal Cornwall Hospitals Trust

Royal Cornwall Hospitals Trust is an exceptional employer that prioritises the well-being and development of its staff. With a supportive work culture, employees benefit from ongoing training opportunities and a commitment to career progression within the healthcare sector. Located in the picturesque town of Truro, the Trust offers a fulfilling environment where you can make a meaningful impact on patient care while enjoying the beautiful surroundings.
Royal Cornwall Hospitals Trust

Contact Detail:

Royal Cornwall Hospitals Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Endoscopy Receptionist & Patient Concierge in Truro

✨Tip Number 1

Make sure to research Royal Cornwall Hospitals Trust and the Endoscopy Department. Knowing their values and how they operate will help you tailor your approach during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since you'll be greeting patients and answering calls, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.

✨Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees of the hospital on LinkedIn. They can provide insights about the work culture and may even refer you for the position!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the interview process.

We think you need these skills to ace Endoscopy Receptionist & Patient Concierge in Truro

Excellent Communication Skills
Clerical Support
Computer Systems Proficiency
Self-Motivated
Adaptability
Patient Registration Management
Telephone Etiquette
Administrative Experience
Healthcare Background
Customer Service Skills

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role involves greeting patients and answering calls, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with people and make them feel welcome!

Tailor Your Experience: If you've got a background in healthcare or administrative roles, don’t forget to mention it! We love seeing relevant experience that shows you understand the environment you'll be working in.

Be Yourself: We’re looking for someone conscientious and adaptable, so let your personality shine through in your application. Share examples of how you've been self-motivated and flexible in past roles.

Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our team!

How to prepare for a job interview at Royal Cornwall Hospitals Trust

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of an Endoscopy Receptionist & Patient Concierge. Familiarise yourself with the tasks mentioned in the job description, like managing patient registrations and providing clerical support. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Communication Skills

Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve had to greet patients or handle calls, and be ready to discuss how you managed those interactions smoothly.

✨Highlight Your Adaptability

The job requires someone who is adaptable, especially in a busy department. Be prepared to share instances where you’ve successfully adapted to changes or handled unexpected situations in your previous jobs. This will show that you can thrive in a dynamic environment.

✨Brush Up on Computer Skills

While training will be provided, it’s beneficial to have a basic understanding of computer systems used in healthcare settings. If you have experience with any specific software or administrative tools, mention them during the interview to showcase your readiness to learn and adapt quickly.

Endoscopy Receptionist & Patient Concierge in Truro
Royal Cornwall Hospitals Trust
Location: Truro

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