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- Tasks: Support cancer patients and families by providing information and guidance.
- Company: Join a compassionate healthcare team dedicated to making a difference.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Other info: Opportunity to mentor volunteers and contribute to service development.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: 5 GCSEs including English and maths; experience in healthcare preferred.
The predicted salary is between 29970 - 36483 £ per year.
Main duties of the job include meeting with users of the service (e.g. patients/clients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will involve consideration of service users' information and support needs, provision of verbal and written information, supportive listening, action planning, and signposting to available services and support.
Work closely with wider Trust departments, primary care, and community organisations, providing support and signposting patients and families to appropriate services and information.
Be required to help co-ordinate, mentor, and train volunteers or newly-recruited staff, including providing support to other staff and volunteers, balancing managing own workload with these demands.
Be expected to contribute to the delivery and development of a trust-wide patient service and to provide cover for the Macmillan Centre Manager (with access to appropriate managerial support) during periods of annual leave and absence.
Employment requirements:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
Person Specification:
Qualifications:
- 5x GCSEs including English and maths at Grade C or above or equivalent
- NVQ Administration or Healthcare level 2/3 or equivalent
Experience:
- Experience of working in a healthcare setting
- Experience using e-referrals, admin systems, MS Word, and MS Excel
- Previous experience and knowledge of NHS
Skills:
- Excellent communication and interpersonal skills
- Experience of liaising with cancer patients/their families/carers
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cove Support Officer in Truro employer: Royal Cornwall Hospitals Trust
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cove Support Officer in Truro
✨Tip Number 1
Get to know the organisation! Research the Trust and its values, especially how they support cancer patients. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to healthcare and patient support. We can even do mock interviews with friends to boost our confidence.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing our appreciation for the opportunity. It keeps us on their radar and shows our enthusiasm for the role.
We think you need these skills to ace Cove Support Officer in Truro
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Cove Support Officer. We want to see how you can support patients and their families, so don’t hold back on sharing relevant examples!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your ability to convey information clearly and effectively. We love seeing candidates who can articulate their thoughts well, especially in a healthcare context.
Highlight Relevant Experience: If you've worked in a healthcare setting or have experience with cancer patients, make sure to mention it! We’re looking for candidates who understand the unique challenges faced by patients and their families, so share any relevant stories or achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Cove Support Officer. Brush up on your knowledge about cancer support services and how to effectively communicate with patients and their families. This will show that you’re genuinely interested in the role and understand what it entails.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for the role, as you'll be supporting patients and their families. Show that you can listen attentively and respond thoughtfully to questions, reflecting your understanding of their needs.
✨Showcase Your Team Spirit
Highlight any experience you have in mentoring or training others, as this is part of the job. Share specific examples of how you’ve worked collaboratively in a team setting, especially in healthcare environments, to illustrate your ability to support colleagues and volunteers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the types of training provided, or how success is measured in the role. It shows you’re engaged and keen to learn more about the position and the organisation.