At a Glance
- Tasks: Manage appointments and handle patient enquiries in Clinical Imaging.
- Company: Join the Royal Cornwall Hospitals NHS Trust and make a difference.
- Benefits: Competitive environment with development opportunities and a forward-thinking service.
- Why this job: Be the vital link in patient care and enhance your skills in a dynamic setting.
- Qualifications: Strong communication, organisational skills, and a flexible approach to work.
The predicted salary is between 23970 - 25674 £ per year.
This role is open to all applicants. Initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
The Clerical Officer in Clinical Imaging will assign appointments for all imaging modalities and serve as the primary contact for patient cancellations, telephone enquiries, and other booking process related tasks. Additional duties include reception and general administration, as well as rotating through peripheral hospital receptions.
Responsibilities- Assign and manage appointments for all Clinical Imaging modalities.
- Act as the point of contact for patient cancellations and telephone enquiries.
- Perform reception and general administration duties.
- Rotate through peripheral hospital receptions as required.
- Excellent communication, organisational and interpersonal skills.
- Flexible and willing to work rostered evenings and weekends.
- Appreciation of the confidential nature of the work.
- Ability to manage workload to meet pre-determined targets.
Competitive environment, development opportunities, and forward-thinking service.
Clinical Imaging Clerical Officer in Truro employer: Royal Cornwall Hospitals Trust
As a Clinical Imaging Clerical Officer, you will thrive in a supportive and dynamic environment that prioritises employee development and offers a competitive benefits package. Our work culture fosters collaboration and innovation, ensuring that you have the opportunity to grow your skills while making a meaningful impact on patient care in the beautiful setting of Cornwall and the Isles of Scilly.
Contact Details:
Royal Cornwall Hospitals Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Imaging Clerical Officer in Truro
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Royal Cornwall Hospitals NHS Trust or Cornwall Partnership NHS Foundation Trust. A friendly chat can give us insider info on the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since this role involves handling patient enquiries, practice answering common questions clearly and confidently. We want to show that we can handle those phone calls with ease!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed appointments or handled busy schedules in the past. This will help us demonstrate that we're ready to tackle the workload in Clinical Imaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide updates directly.
We think you need these skills to ace Clinical Imaging Clerical Officer in Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in clinical imaging or administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Flexibility:Since the role requires working evenings and weekends, let us know about your availability. Highlight any previous experiences where you’ve adapted to changing schedules or managed multiple tasks effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Role
Make sure you understand the responsibilities of a Clinical Imaging Clerical Officer. Familiarise yourself with appointment management, patient enquiries, and general administration tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively handled patient enquiries or cancellations in the past. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Demonstrate Flexibility
Highlight your willingness to work evenings and weekends, as this is a key requirement. Share any previous experiences where you adapted to changing schedules or took on additional responsibilities to meet team needs.
✨Emphasise Confidentiality
Understanding the confidential nature of the work is crucial. Be ready to discuss how you’ve handled sensitive information in previous roles, ensuring you convey your appreciation for privacy and professionalism in a healthcare setting.
