At a Glance
- Tasks: Provide essential clerical support and manage patient records in a busy trauma unit.
- Company: Join the Royal Cornwall Hospitals NHS Trust, a leading healthcare provider in Cornwall.
- Benefits: Gain valuable experience in healthcare with opportunities for personal and professional growth.
- Other info: Dynamic work environment with a supportive team and commitment to innovation.
- Why this job: Be the friendly face of our trauma unit, making a difference to patients and their families.
- Qualifications: Minimum of 2 GCSEs, including English; previous clerical experience is a plus.
The predicted salary is between 23970 - 25674 £ per year.
Main duties of the job
The Ward Clerk will have responsibility for administrative duties within the ward/unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. They will have contact with patients, carers and all members of the multi‑professional team and as such they will provide front‑of‑house services for the ward/unit. We are looking for a bright and friendly person to join our team of ward clerks on our 54 bedded Trauma Unit at the Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable. You should be a calm, organised and well‑motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million. RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds: Royal Cornwall Hospital in Truro, St Michael's Hospital in Hayle. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities
- Support the wards and the day‑case unit with clerical administration.
- Provide reception service for patients and relatives.
- Manage patients’ records.
- Assist the ward with audits.
- Maintain the relevant databases associated with the role.
Person Specification
Qualifications Minimum of 2 GCSEs which must include English.
Ward Clerk - Trauma unit in Cornwall employer: Royal Cornwall Hospitals Trust
The Royal Cornwall Hospitals NHS Trust is an exceptional employer, offering a supportive and dynamic work environment for the Ward Clerk role within our 54-bedded Trauma Unit. With a strong focus on employee development, we provide numerous opportunities for growth and training, alongside a commitment to maintaining a positive work culture that values teamwork and communication. Located in the beautiful setting of Cornwall, employees enjoy a fulfilling career while contributing to the health and wellbeing of our diverse community.
Contact Details:
Royal Cornwall Hospitals Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk - Trauma unit in Cornwall
✨Tip Number 1
Get to know the team! When you’re applying for a role like Ward Clerk, it’s super helpful to connect with current staff. Reach out on LinkedIn or through social media to ask about their experiences. This can give you insider info and show your genuine interest.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with patients and families, it’s key to be clear and friendly. Try role-playing scenarios with friends or family to boost your confidence before any interviews.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you’ve managed multiple tasks or kept things running smoothly in previous roles. This will highlight your ability to support the nursing and medical staff effectively.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at the Royal Cornwall Hospital. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Ward Clerk - Trauma unit in Cornwall
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous clerical experience, especially in the health service. We want to see how your background can help us provide top-notch support in our Trauma Unit.
Be Personable:Since you'll be interacting with patients and their families, let your friendly personality shine through in your application. We’re looking for someone who can bring a positive vibe to our team!
Keep It Organised:Your application should reflect the calm and organised approach we value. Use clear headings and bullet points to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in a Trauma Unit. Familiarise yourself with the administrative tasks and how they support nursing and medical staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since you'll be interacting with patients, families, and the multi-professional team, practice your communication skills. Think of examples where you've effectively communicated in previous roles, especially in a healthcare setting. Being calm and friendly is key, so let that shine through during your interview.
✨Highlight Your Organisational Skills
As a Ward Clerk, being organised is crucial. Prepare to discuss how you manage your time and prioritise tasks. You might want to share specific instances where your organisational skills made a difference in your previous jobs. This will reassure the interviewers that you can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team, the ward's dynamics, or the challenges they face. This shows that you're not just interested in the job but also in how you can contribute to their success. Plus, it gives you a chance to assess if this is the right fit for you!
