At a Glance
- Tasks: Provide essential admin support to our Neonatal unit and engage with families.
- Company: Join the Royal Cornwall Hospitals NHS Trust, a leading healthcare provider in Cornwall.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to innovative healthcare solutions.
- Why this job: Make a difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Previous clerical experience and strong communication skills are preferred.
The predicted salary is between 29970 - 36483 € per year.
The Neonatal unit in Truro Cornwall are looking for a bright and friendly person to join our team of ward clerks. Previous clerical experience in the health service would be desirable. You should be organized and well‑motivated person with a mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.
Main duties of the job:
- Provide administrative support to the ward based clinical staff.
- Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
- Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally with the organization.
- Ensure that the quality of data being managed and processed is of a high standard.
- To support the Senior Nursing Staff with administrative duties.
Person Specification:
- Qualifications: NVQ in Administration / customer service / IHRIM Cert of Technical Competence
- Experience: Previous Experience working in a clerical position with the general public, Clerical experience within the NHS, Knowledge of NHS / RCHT administrative systems
- Skills and disposition: Effective communicator, experience problem solver, can prioritise workload under pressure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Ward Clerk in Cornwall employer: Royal Cornwall Hospitals Trust
The Royal Cornwall Hospitals NHS Trust offers a supportive and dynamic work environment for Ward Clerks, where your contributions directly impact the care of children and their families. With a commitment to employee development through partnerships with local universities and ongoing education at the Knowledge Spa, you will have ample opportunities for growth in your career. Located in the beautiful Truro, Cornwall, you will enjoy a fulfilling role within a dedicated team, all while being part of an organisation renowned for its innovation and quality of care.
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk in Cornwall
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Neonatal unit and the people who work there. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with families and staff, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will highlight your ability to keep things running smoothly in a busy ward environment.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through our site, you’ll be one step closer to joining our fantastic team at RCHT!
We think you need these skills to ace Ward Clerk in Cornwall
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous clerical experience, especially if it's in the health service. We want to see how your background can contribute to our team!
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. This shows us you can handle the administrative tasks we need you for!
Communicate Well:Since this role involves contact with families and staff, demonstrate your communication skills in your application. A friendly tone goes a long way in showing us you’re the right fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know Your Stuff
Familiarise yourself with the NHS and RCHT's administrative systems. Brush up on your clerical skills and be ready to discuss how your previous experience aligns with the role of a Ward Clerk. This shows you’re not just interested, but also prepared!
✨Show Off Your Communication Skills
Since this role involves interacting with children and their families, practice articulating your thoughts clearly and kindly. Think of examples from your past where you’ve successfully communicated in challenging situations, as this will demonstrate your ability to handle queries effectively.
✨Be Organised and Flexible
Prepare to discuss how you manage your time and prioritise tasks, especially under pressure. Bring examples of how you've adapted to changing circumstances in previous roles, as this will highlight your mature and flexible approach to work.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics or the ward’s operations. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you too!
