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- Tasks: Join our porters team to provide essential support and care to patients and visitors.
- Company: Royal Cornwall Hospitals NHS Trust, a leading healthcare provider in Cornwall.
- Benefits: Flexible working options, career development, and a chance to make a difference.
- Other info: Dynamic environment with opportunities for training and development.
- Why this job: Be part of a dedicated team that values patient care and professional growth.
- Qualifications: Good education, customer service experience, and ability to work both independently and in a team.
The predicted salary is between 23615 - 25674 £ per year.
RCH is looking for an enthusiastic, motivated, and hardworking individual to join the porters team. The role requires flexibility to accommodate the needs of the service, strong communication skills, and a positive, professional attitude.
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, including visitors during peak times. RCHT employs approximately 6,700 staff and manages about 740 million pounds in budget across three main sites and a teaching partnership with the University of Exeter, University of Plymouth, and Peninsula Dental School.
Main Duties
- To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.
- To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient.
- To ensure the health and safety of both the recipients and of those delivering the service.
- To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff.
- To assist the Porter Management Team in the development of the service.
- To provide a portering service to the whole of Royal Cornwall Hospital and, where required, to other sites.
- Due to the service being at times unpredictable, flexibility and a reactive approach are essential.
Qualifications and Experience
- Good level of education
- Knowledge of Medical Gases and First Aid certification
- Customer service/care experience
- Ability to carry out instructions
- Ability to work independently and with a team
- Must successfully pass identity and professional registration checks, employment history and reference checks, occupational health clearance, a satisfactory Disclosure and Barring Service check, and confirm right to work in the UK.
Benefits
- Potential for flexible working – discuss at interview.
- Opportunity to develop within a respected teaching trust with strong research and innovation focus.
General Porter in Cornwall employer: Royal Cornwall Hospitals Trust
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Porter in Cornwall
✨Tip Number 1
Get to know the team! If you can, reach out to current porters or staff at RCHT on social media or LinkedIn. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Be ready for a chat! When you apply through our website, prepare for an informal conversation about your experience and how you can contribute to the team. Show off that positive attitude!
✨Tip Number 3
Flexibility is key! Highlight your ability to adapt in unpredictable situations during interviews. Share examples of when you've successfully handled changes in your previous roles.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics and opportunities for development. It shows you're keen to grow within RCHT and care about the service.
We think you need these skills to ace General Porter in Cornwall
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our porters team and contributing to high-quality patient care.
Highlight Relevant Experience: Make sure to mention any customer service or care experience you have. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those stories!
Be Professional Yet Approachable: Your written application should reflect a positive and professional attitude. Use clear language and keep it friendly – we’re looking for someone who can communicate well with both patients and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our amazing team at RCH.
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General Porter at RCH. Familiarise yourself with the key duties like providing efficient service to patients and maintaining health and safety standards. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Communication Skills
Strong communication is crucial in this role. Think of examples from your past experiences where you effectively communicated with team members or provided excellent customer service. Be ready to discuss how you can contribute to a positive environment for patients and staff alike.
✨Emphasise Flexibility and Teamwork
Given the unpredictable nature of the service, highlight your ability to adapt and work well under pressure. Share specific instances where you’ve successfully worked as part of a team or adjusted to changing circumstances. This will show that you’re a reliable candidate who can handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the porters team, training opportunities, or how they ensure high-quality patient care. This not only shows your interest in the role but also helps you gauge if the position is the right fit for you.