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- Tasks: Support booking appointments and managing patient pathways in a dynamic healthcare environment.
- Company: Join the Royal Cornwall Hospitals NHS Trust, a leading provider of healthcare services.
- Benefits: Flexible working hours, part-time role, and opportunities for career progression.
- Other info: Great chance to grow within the NHS and contribute to innovative healthcare solutions.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: Minimum of two GCSEs in Maths and English; audio-typing experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen within the Urology Diagnostic and Treatment Centre for an Assistant Booking Co-ordinator to support Bodmin Community Diagnostic Centre (CDC). The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently. There is also the opportunity for career progression within this role.
Flexible working across both Bodmin CDC for 2 days (Tuesday and Thursday) and Royal Cornwall Hospital, Truro, for 1 day per week (Monday or Friday). Part time - 27 hours per week (9 hours a day / 3 days a week).
Main duties of the job Duties will include but not limited to:
- booking of appointments
- managing waiting lists
- updating pathway comments
- managing patient RTT pathways in Radar and the Somerset Cancer Register
- answering the telephone
- preparation of clinic notes including E-notes
- outcoming clinics
- admitting and discharging patients on BEA
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
Qualifications:
- Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' Maths and English.
- Audio-typing
Experience:
- Audio-typing
- Knowledge of MAXIMS & PAS
Practical and intellectual skills:
- Proven communication skills.
- Ability to prioritise and manage own workload.
- Understanding of appointment systems.
- Good customer care skills.
- Ability to participate in and contribute to improving departmental work processes and procedures.
- Professional manner and self-motivated.
- Able to manage own workload and work as part of a team, including cross covering colleagues leave.
Training:
- Evidence of a willingness to undertake further training for personal development and maintain up-to-date skills or further skills.
- This will include training on PAS and EROS.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Assistant Booking Co-ordinator in Bodmin employer: Royal Cornwall Hospitals Trust
Contact Detail:
Royal Cornwall Hospitals Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Booking Co-ordinator in Bodmin
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to the Royal Cornwall Hospitals NHS Trust. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to booking systems and patient management. We all know that confidence is key, so role-play with a mate or in front of the mirror to nail your responses!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed workloads or improved processes in previous roles. This will demonstrate that you’re not just a good fit but a great asset to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the Bodmin Community Diagnostic Centre.
We think you need these skills to ace Assistant Booking Co-ordinator in Bodmin
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Booking Co-ordinator role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with others.
Be Organised and Reliable: We’re looking for someone who’s well-organised and dependable. In your application, mention any relevant experiences that demonstrate your ability to manage workloads and meet deadlines effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Royal Cornwall Hospitals Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Booking Co-ordinator. Familiarise yourself with booking systems, patient pathways, and the specific duties mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to manage difficult conversations or explain complex information clearly. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Flexibility and Teamwork
The job requires a flexible approach and the ability to work both independently and as part of a team. Be ready to discuss situations where you've successfully adapted to changing circumstances or collaborated with others to achieve a common goal. Highlighting your adaptability will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and opportunities for career progression. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals. Asking about training opportunities can also demonstrate your commitment to personal development.