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- Tasks: Analyse and improve business processes while driving data insights.
- Company: Join the Royal College of Art, ranked number one for art and design globally.
- Benefits: Enjoy hybrid working options and a supportive, inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of creative innovation.
- Qualifications: Experience in business analysis, process improvement, and data management required.
- Other info: Opportunity to work across multiple campuses and collaborate with diverse stakeholders.
The predicted salary is between 28800 - 48000 £ per year.
Business and Data Analyst
Location: Primarily South Kensington, with travel to Battersea and White City campuses
Department: Portfolio Management & Business Operations
Grade: 8
Reports to: Head of Portfolio and Business Operations
Join the World\’s Leading Art & Design University
The Royal College of Art (RCA) is the world\’s leading university for art and design, having been ranked number one globally for nine consecutive years (QS World University Rankings by Subject 2023). With a vibrant community of postgraduate students, world-class academics, and industry-leading partners, we are shaping the future of creative practice, innovation and technology.
Our Portfolio Management Team sits within the College\’s Technology and Technical Operations directorate. We are responsible for the strategic delivery of projects and transformation across key product lines including Teaching & Learning, Student Lifecycle, Research & Academic, Library, HR & Finance, Estates, and Cross-Functional services such as Business Insights, CRM and Customer Service Management.
We are now seeking a Business and Data Analyst to join our high-performing team to support strategic decision-making, streamline core business processes, and drive improvements in data management and digital services across the RCA.
About the Role
This is an exciting opportunity for an experienced Business Analyst who thrives on understanding and improving business processes, harnessing data to drive insight, and working collaboratively across complex organisations.
Working closely with Product Line Teams, Department Heads, Business Process Owners and external partners, you will analyse, document and improve both current and future business and data management processes. You will be integral in identifying and defining user needs, producing clear and actionable business requirements, and shaping technology-enabled solutions aligned to the College\’s wider strategy.
You will play a key role in supporting process reviews and the implementation of change, including acting as a Business Partner for specific faculties or service areas. This is a varied and rewarding role where you\’ll translate business needs into system and service enhancements that make a tangible impact for staff, students and stakeholders.
What You\’ll Be Doing
- Conducting detailed analysis through interviews, workshops, surveys, and workflow analysis to understand business processes and user requirements.
- Creating business cases and specifications using data-driven and user-centred design methods.
- Mapping out and recommending improvements to business processes, data governance and digital systems.
- Developing personas, journey maps and measurable usability criteria to support system and service design.
- Evaluating and proposing technology and process change solutions that align with College strategy.
- Supporting change programmes that address cultural, technological and organisational transformation.
What We\’re Looking For
You\’ll be an experienced Business Analyst with a strong grasp of business systems, process improvement, and data analytics. You\’ll bring:
- Excellent analytical and problem-solving skills, with the ability to turn complex information into clear insights and recommendations.
- Proven experience in business process analysis and data management.
- Strong communication skills and the ability to engage effectively with diverse stakeholders.
- A collaborative, proactive approach and an eye for continuous improvement.
Why Work at the RCA?
At RCA, you\’ll be part of a dynamic institution at the cutting edge of creative and technological innovation. We offer a supportive, inclusive environment, hybrid working options, and the opportunity to help shape the future of one of the world\’s most prestigious universities.
Apply today and help us design the future. #J-18808-Ljbffr
Business And Data Analyst (Fixed-Term) employer: Royal College of Art
Contact Detail:
Royal College of Art Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business And Data Analyst (Fixed-Term)
✨Tip Number 1
Familiarise yourself with the RCA's strategic goals and recent projects. Understanding their current initiatives will help you tailor your conversations and demonstrate how your skills can directly contribute to their objectives.
✨Tip Number 2
Network with current employees or alumni from RCA, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved business processes or data management in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Stay updated on the latest trends in data analytics and business process improvement. Being knowledgeable about current tools and methodologies will show your commitment to continuous learning and innovation.
We think you need these skills to ace Business And Data Analyst (Fixed-Term)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Business and Data Analyst position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in business process analysis, data management, and any relevant projects you've worked on. Use specific examples that demonstrate your analytical and problem-solving skills.
Showcase Communication Skills: Since the role requires strong communication with diverse stakeholders, include examples in your application that illustrate your ability to engage effectively and collaborate with others. This could be through teamwork or stakeholder engagement in previous roles.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only expresses your enthusiasm for the role but also outlines how you can contribute to the RCA's goals. Make sure to connect your past experiences with the specific needs of the Portfolio Management Team.
How to prepare for a job interview at Royal College of Art
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business and Data Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as conducting detailed analysis and creating business cases. This will help you tailor your answers to demonstrate how your skills align with their needs.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've successfully analysed business processes or data management. Be ready to discuss specific tools or methodologies you've used, and how they led to improvements. This will highlight your analytical prowess and problem-solving abilities.
✨Engage with Stakeholders
Since the role involves working closely with various stakeholders, be prepared to discuss how you've effectively engaged with different teams in previous roles. Share examples of how you’ve communicated complex information clearly and built relationships to drive projects forward.
✨Demonstrate a Collaborative Approach
The RCA values collaboration, so be sure to convey your proactive approach to teamwork. Discuss instances where you've worked with cross-functional teams to achieve a common goal, and how you contributed to a positive team dynamic. This will show that you're a good fit for their culture.
