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- Tasks: As a Product Analyst, you'll research problems, assess business impact, and ensure effective solutions.
- Company: Join a dynamic team focused on delivering high-quality software solutions across multiple time zones.
- Benefits: Enjoy flexible working hours, remote options, and opportunities for travel.
- Why this job: Be part of a collaborative culture that values problem-solving and innovation in the tech industry.
- Qualifications: A degree in computer science or a strong background in IT is essential, along with 2 years of experience.
- Other info: Ideal for those who thrive under pressure and are eager to make an impact in a global environment.
The predicted salary is between 36000 - 60000 £ per year.
The Analyst ensures any reported problem is fully researched, they are able to assess the Business impact of the problem and prioritise a resolution. They participate in the problem-solving process, frequently across many impacted parties/time zones, to ensure that the business standards and requirements are met. The analyst is familiar with multiple approaches to solve a problem and will choose the most appropriate one, delivering a timely and effective solution. The Analyst may participate in gathering information for new initiatives through interviews with the Business owners and staff, studying the procedures and systems currently in place. They will participate in review designs and proposed systems changes to meet an organisation's requirements ensuring the proposed design will deliver an efficient solution. They will conduct effective QA tasks, including the writing and execution of comprehensive test scripts covering all features of the new functionality, together with ensuring that full Business as Usual testing is covered. Analysts are responsible to understand current business practices and have a working knowledge of the systems they are assigned to, plus a high level knowledge of associated systems deployed in their Business Community, in order to assist in cross team impact assessment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Review documentation to understand testing requirements, test environments and objectives.
- Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.
- Participate in the defect triage meetings with the project team.
- Outline test scenarios and test cases.
- Conduct peer review of test cases.
- Coordinate testing of applications/products supported as per project plan.
- Provide first/second line support for the Business user on assigned software applications.
- Provide or co-ordinate resolution of issues in line with SLA.
- Monitor progress of open calls and ensure users and other interested parties are kept informed.
QUALIFICATIONS AND KNOWLEDGE:
- A bachelor’s degree in computer or information science. A business degree may be acceptable if candidate has a strong computer background.
- Experience with Software development and Testing life cycle.
- 2 years’ experience of Customer Software support, troubleshooting and system testing.
KNOWLEDGE AND SKILLS:
- Understanding of Business process reviews, Use Cases, Process Flows.
- Experience with Software development and testing life cycle.
- Ability to work under pressure and to tight deadlines.
- Analytical & Methodical process driven.
- Knowledge of Application Lifecycle Management tools (HP or similar).
- Knowledge of Incident reporting software (Remedy BCM or similar).
- Excellent organizational skills with ability to handle multiple priorities.
- Excellent communication skills – written and verbal.
- Logical problem solving and analytical skills.
- Tenacious - sense of urgency to satisfy customer.
- Flexible approach and adaptable to change.
- Good team player and communicator, flexible in approach, and with a desire to drive forward in I.T.
- Experience in working in an International environment beneficial.
- Flexible working hours and the ability to travel required.
Product Analyst employer: Royal Caribbean International
Contact Detail:
Royal Caribbean International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Familiarise yourself with the software development and testing life cycle. Understanding these processes will not only help you in interviews but also demonstrate your commitment to the role of a Product Analyst.
✨Tip Number 2
Brush up on your analytical and problem-solving skills. Be prepared to discuss specific examples where you've successfully identified and resolved issues, as this is crucial for the role.
✨Tip Number 3
Network with professionals in the industry, especially those who work in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest trends in application lifecycle management tools. Being knowledgeable about tools like HP or Remedy BCM can set you apart from other candidates and show your proactive approach.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software development, testing life cycles, and customer support. Use keywords from the job description to demonstrate your fit for the Product Analyst role.
Craft a Compelling Cover Letter: In your cover letter, explain how your analytical skills and experience with business process reviews align with the responsibilities of the role. Mention specific examples of how you've successfully resolved issues in previous positions.
Showcase Your Problem-Solving Skills: Provide examples in your application that illustrate your ability to assess business impacts and prioritise resolutions. Highlight any experience you have with QA tasks and writing test scripts.
Highlight Communication Skills: Since the role requires effective communication across teams, emphasise your written and verbal communication skills in your application. Mention any experience working in international environments or with cross-functional teams.
How to prepare for a job interview at Royal Caribbean International
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what a Product Analyst does. Familiarise yourself with the key responsibilities outlined in the job description, such as problem-solving, conducting QA tasks, and understanding business processes.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios where you've had to assess business impact or prioritise resolutions. Think of examples from your past experience that demonstrate your analytical skills and ability to work under pressure.
✨Showcase Your Technical Knowledge
Be ready to discuss your familiarity with software development and testing life cycles, as well as any tools you've used, like Application Lifecycle Management tools or incident reporting software. This will show that you have the technical background needed for the role.
✨Demonstrate Strong Communication Skills
As a Product Analyst, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've successfully collaborated with teams in the past.
