Royal Caribbean Group, based in Weybridge, UK, seeks a Senior Manager, Software Engineering to define strategic direction and governance for the Global Contact Centre IT function. The role owns the Contact Centre Technology strategy, five-year roadmap, GET intake, funding requests and Capital Appropriation submissions to align with enterprise priorities and long-term transformation goals.
The position interfaces with GET and the Contact Centre Technology Leadership Team, ensuring technology
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Senior Engineering Manager, Contact Centre Tech Strategy in Weybridge employer: Royal Caribbean Group
At Royal Caribbean Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in Weybridge, UK, our team enjoys competitive compensation, comprehensive benefits, and unparalleled career development opportunities, all while contributing to a global leader in the travel industry. Join us to embark on a rewarding journey where your efforts directly impact the magic created on the seas.