Manager, Procurement in Surrey

This role is hybrid, based in Weybridge, UK. Journey with us! Combine your career goals and sense of adventure by joining our dynamic Marine Technical Procurement team. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

About Us

Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable.

The Role

The Procurement Manager is responsible for managing and coordinating the activities of the staff engaged in fulfilling the goals and objectives of their assigned Procurement function. This position is responsible for ensuring the ship’s operation is not interrupted by the delivery of technical goods and services to the vessels.

Essential Duties and Responsibilities

• Organizes, manages, and directs the work of the employees in their assigned procurement function; overseeing the assignment of duties, responsibilities and workstations to employees.
• Ensuring that we are aligned with other offices including Miami and Manila on processes, KPIs.
• Provides objective feedback and development plans for employees.
• Provides management support, training and guidance to employees to ensure compliance to SOPs and Guidelines; Manages employee performance to ensure that goals and objectives are met.
• Responsible for the effective and efficient procurement execution and timely delivery of goods and services.
• Ensures that total costs are identified and optimal savings are realized throughout the entire purchasing process.
• Develops a system to evaluate vendor quotations that utilizes appropriate negotiation and procurement techniques to ensure quality, price, delivery, and service.
• Prepares and reviews contracts, bids, proposals, and vendor agreements for legal correctness, price, and acceptability of items to specifications; Prepares and issues Purchase Orders and Change Notices.
• Manages resolution of customer and supplier grievances where identified.
• Determines root cause of issues and implements corrective and preventative action.
• Negotiates and supervises the negotiation of complex requests for equipment, supplies and services from suppliers and contractors.
• Serves as primary contact between main office, internal customers and assigned area.

Qualifications / Skills

• 8+ years combined experience in procurement, technical operation, and performance management required.
• Managerial experience in a cruise line or maritime environment related to purchasing and/or supply chain function.
• Ability to manage the financial aspects of the assigned procurement functions including the successful identification of expense reduction through cost efficiencies.
• Ability to manage headcount within area.
• Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards alternate delivery systems and customer satisfaction evaluation.
• Knowledge of policies and practices involved in the Human Resources function.
• Ability to manage staff in a positive and productive manner by motivating, developing and managing employees as they work.
• Ability to utilize and administer the disciplinary action process through coaching and counselling to improve performance or terminate employment.
• Ability to read and write English to understand and interpret written procedures.
• This includes the ability to give and receive instructions in written and verbal form and to effectively respond to questions from management, coworkers, shipboard employees and vendors.
• Ability to present initiatives and hold discussions at both Company Officer and President level.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.