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- Tasks: Install, service, and repair slot machines and gaming equipment on board a ship.
- Company: Join a dynamic team in the exciting environment of a shipboard casino.
- Benefits: Enjoy unique experiences at sea, competitive pay, and opportunities for growth.
- Why this job: Perfect for tech-savvy individuals who love gaming and customer interaction.
- Qualifications: Formal training in electrical or mechanical repair; previous experience preferred.
- Other info: Must be able to stand for long periods and handle currency accurately.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Slot Technician role at Royal Caribbean Group
Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Hiring Requirements
- Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guest in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Completion of high school or basic education equivalency preferred.
Seniority level
Associate
Employment type
Contract
Job function
Administrative, Product Management, and Strategy/Planning
Industries
Travel Arrangements
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Slot Technician employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slot Technician
✨Tip Number 1
Familiarise yourself with the specific types of slot machines and gaming equipment used on ships. Research the brands and models commonly found in shipboard casinos, as this knowledge can set you apart during interviews.
✨Tip Number 2
Highlight any previous experience you have in live casinos, especially if it involves troubleshooting or repairing gaming equipment. Be ready to discuss specific challenges you faced and how you resolved them.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively communicated with guests or team members in past roles. This will show that you can handle interactions professionally and positively.
✨Tip Number 4
Brush up on your basic math skills, particularly in counting currency and calculating percentages. Being able to demonstrate quick and accurate calculations can be a significant advantage in this role.
We think you need these skills to ace Slot Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and troubleshooting electrical, mechanical, and electronic equipment. Include any previous roles as a slot technician or similar positions in live casinos, especially if you have shipboard experience.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and ability to communicate effectively with guests and colleagues. Mention specific examples of how you've resolved issues in the past to demonstrate your problem-solving abilities.
Highlight Technical Skills: Clearly outline your technical skills related to coin-operated machines, currency changers, and arcade games. If you have experience reading mechanical drawings or safety instructions, be sure to include that as well.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves precise work with machinery.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Technical Skills
Make sure to highlight your formal training and any relevant experience you have with electrical, mechanical, or electronic equipment. Be prepared to discuss specific examples of how you've installed, serviced, or repaired similar machines in the past.
✨Demonstrate Customer Service Abilities
Since this role involves interacting with guests, it's crucial to showcase your customer service skills. Share experiences where you effectively resolved issues or provided assistance to customers, emphasising your ability to communicate tactfully and professionally.
✨Familiarise Yourself with Safety Protocols
Understanding safety rules and procedures is vital for this position. Be ready to discuss how you ensure safety while working with tools and equipment, and mention any relevant certifications or training you've completed.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems or guest interactions. Think of scenarios from your previous work experience where you successfully diagnosed an issue or negotiated a resolution, and be ready to share those stories.
