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- Tasks: Install, service, and repair slot machines and gaming equipment on a cruise ship.
- Company: Join a dynamic team in the exciting environment of a shipboard casino.
- Benefits: Enjoy unique experiences at sea and potential travel opportunities.
- Why this job: Perfect for tech-savvy individuals who love gaming and customer interaction.
- Qualifications: Formal training in electrical or mechanical repair; previous experience preferred.
- Other info: Must be able to stand for long periods and handle currency accurately.
The predicted salary is between 24000 - 36000 £ per year.
POSITION SUMMARY:
Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Hiring Requirements:
- Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guest in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Completion of high school or basic education equivalency preferred.
Slot Technician employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slot Technician
✨Tip Number 1
Make sure to highlight any previous experience you have in live casinos, especially if you've worked as a slot technician before. This will show us that you understand the unique environment and challenges of working on a ship.
✨Tip Number 2
Familiarize yourself with the specific types of slot machines and gaming equipment we use on board. Showing that you have knowledge about our equipment can set you apart from other candidates.
✨Tip Number 3
Demonstrate your customer service skills during the interview. We value technicians who can interact positively with guests, so be prepared to share examples of how you've handled customer interactions in the past.
✨Tip Number 4
Brush up on your basic math skills, especially when it comes to counting currency and computing percentages. Being able to demonstrate this skill can give us confidence in your ability to handle cash-related tasks.
We think you need these skills to ace Slot Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have as a slot technician or in similar roles within live casinos. Detail your hands-on experience with coin-operated machines and any shipboard experience, if applicable.
Showcase Technical Skills: Clearly outline your formal training in repairing and troubleshooting electrical, mechanical, and electronic equipment. Mention specific tools and methods you are familiar with, especially those related to slot machines and gaming equipment.
Demonstrate Customer Service Abilities: Include examples of how you've successfully interacted with guests in a professional manner. Highlight your ability to listen actively and resolve issues, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your communication is clear and professional, reflecting your attention to detail and commitment to quality.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Technical Skills
Be prepared to discuss your formal training and hands-on experience with electrical, mechanical, and electronic equipment. Highlight any specific instances where you successfully repaired or maintained slot machines or similar devices.
✨Demonstrate Customer Service Abilities
Since the role involves interacting with guests, share examples of how you've provided excellent customer service in previous positions. Emphasize your ability to listen actively and resolve issues tactfully.
✨Familiarize Yourself with Safety Protocols
Understand the safety rules and procedures related to the equipment you'll be working with. Be ready to discuss how you prioritize safety in your work and any relevant experiences that demonstrate this.
✨Prepare for Problem-Solving Scenarios
Think of potential problems you might encounter as a Slot Technician and how you would approach solving them. This could include troubleshooting a malfunctioning machine or addressing a guest's concern about a game.
