Recruiter, Food & Beverage

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The Marine Recruiter (Recruiter) plays a critical role in identifying, attracting, and hiring top talent for global shipboard Marine operations. This role focuses on the full-cycle recruitment process, ensuring a seamless candidate experience while meeting the hiring targets for shipboard positions. The Recruiter partners closely with hiring managers and operational leaders to deliver a pipeline of highly qualified talent across various departments.

Essential Duties and Responsibilities:

• Full-Cycle Recruitment & Candidate Management:
• Manage end-to-end recruitment for assigned shipboard Marine business units, including sourcing, screening, interviewing, and offer management.
• Develop and execute effective sourcing strategies to build a diverse pipeline for both current and future hiring needs.
• Identify and engage talent through multiple channels, including direct sourcing, professional networks, referrals, and talent pools.
• Review and assess candidates using competency-based interviewing techniques to ensure alignment with shipboard role requirements.
• Ensure timely communication with candidates throughout the hiring process, from initial contact to onboarding.
• Collaborate with hiring managers to define job requirements, desired competencies, and selection criteria for each open requisition.
• Work closely with operational leaders and hiring managers to understand workforce plans, talent needs, and shipboard schedules.
• Provide talent market insights and recruitment trend analysis to hiring leaders, ensuring alignment between recruitment strategies and business goals.
• Manage stakeholder expectations by clearly defining hiring timelines, processes, and deliverables.
• Coordinate and support hiring events, both virtually and on-site, as needed to meet talent acquisition goals.

Strategic Recruitment & Process Optimisation:

• In this role, the ability to navigate complex job requirements is critical, as it involves mastering the intricate landscape of licensing, certifications, and compliance for marine professionals, technical specialists, and skilled trade professionals.
• The Recruiter must have a deep understanding of international maritime regulations, including STCW, SOLAS, and MLC, as well as the specific certification requirements for a wide range of shipboard roles.
• Operating in a high-volume hiring environment, the team collectively manages 200-400 hires per month, with each recruiter responsible for a book of business ranging from 20-60 hires.
• Success in this role hinges on balancing regulatory compliance with the operational urgency of crew deployment, ensuring every hire meets the highest industry standards while optimising efficiency in a fast-paced, deadline-driven environment.

Sourcing & Talent Pool Management:

• Implement proactive sourcing tactics to attract passive talent, leveraging Boolean searches, social media, professional networks, and referrals.
• Build and maintain gap talent pools to ensure coverage for hard-to-fill and high-volume shipboard roles.
• Continuously evaluate and adjust sourcing strategies based on market trends and operational hiring demands.
• Conduct structured interviews to evaluate candidates for technical competency, cultural fit, and adaptability to shipboard life.
• Provide hiring recommendations based on candidate assessments, including professional background, qualifications, and competencies.
• Ensure job descriptions, role expectations, and shipboard lifestyle details are clearly communicated to candidates.
• Support hiring managers with interview coordination and candidate selection where needed.

Data-Driven Recruitment Management:

• Utilise recruitment dashboards and reports to track hiring metrics, productivity, and candidate conversion rates.
• Prepare recruitment status reports, talent search summaries, and candidate pipeline overviews for leadership review.
• Monitor recruitment data for accuracy and ensure all candidate activity is properly documented in the Applicant Tracking System (ATS).

Compliance & Process Excellence:

• Ensure recruitment activities comply with international labor standards and maritime employment regulations (e.g., MLC).
• Adhere to standard operating procedures (SOPs) and maintain detailed records for all candidate interactions and hiring decisions.
• Mitigate legal risks by staying informed of market-specific employment laws and ensuring compliance in all recruitment activities.

Employer Branding & Candidate Experience:

• Act as an ambassador for the company’s employer brand, emphasising the unique benefits and career growth opportunities within shipboard roles.
• Ensure a positive candidate experience by providing timely feedback, clear communication, and professionalism throughout the hiring process.

Qualifications and Experience:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field or equivalent experience preferred.
• Recruitment Expertise: Considerable recruitment experience, preferably in the marine, cruise, hospitality/food & beverage/FMCG/ or travel industries.
• Industry Knowledge: Familiarity with Marine roles, maritime labour regulations, and the operational structure of cruise lines preferred.
• Sourcing Mastery: Experience with direct sourcing techniques, including Boolean searches, passive candidate engagement, and talent pool development.
• Candidate Assessment: Proficiency in competency-based interviewing techniques and selection methodologies.
• Technology Proficiency: Strong knowledge of Applicant Tracking Systems (ATS), Microsoft Office (Excel, Word, PowerPoint), Smartsheets and others a plus.

The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations. Ability to travel an estimated 60% of the time. This position requires the ability to work in both an office and marine (ship) environment. As mentioned before, this position requires an office space where private conversations can take place in order to protect the confidentiality of our patients.

What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.

We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.

Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.

With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.

Come join the team – Journey with us, succeed with us, grow with us.

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