At a Glance
- Tasks: Sell luxurious Silversea cruises and provide personalised customer service.
- Company: Join the award-winning Silversea, the world's best cruise line.
- Benefits: Competitive pay, travel perks, and amazing career growth opportunities.
- Other info: Dynamic team environment with global reach and exciting challenges.
- Why this job: Combine your passion for travel with a rewarding sales career.
- Qualifications: Fluent in English and German, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
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Personal Consultant
Journey with us!
Combine your career goals and sense of adventure by joining our exciting team of employees.
Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
ABOUT THE COMPANY
Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality.
All our ships feature spacious, ocean-view suites with butler service, and most include private verandas, meaning you can sip your champagne from the comfort of your deck while watching the vistas beyond.
Whether you want to gaze at icebergs or palm trees, the choice is yours.
Our ships sail pole-to-pole to over 900 destinations on all seven continents, leaving (almost) no part of coastline uncovered.
We are proud of our reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team.
ROLE OVERVIEW
As a Personal Consultant UK/EMEA ( German‑Speaking Outbound Sales Cruise Consultant , Fluent in English & German, based in our London Office located in London Chancery Lane) you will be responsible for selling Silversea cruises and related shore side products and services to the consumer, via outbound telephone sales activities.
Utilise web and other lead and inquiry sources to generate sales and grow long-term customer relationships.
Develop customer relations by initiating calls, emails or other types of contacts to consumers, selling appropriate voyage and vacation packages.
Work directly with the consumers to provide a personalised luxury customer service experience.
Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Sell Silversea cruises and related shore side products and services, using predominantly outbound consumer contacts, in addition to email and inbound.
- Maintain contact with all clients to ensure high levels of client satisfaction and optimise long-term customer value.
- Employ technical selling skills and product knowledge in all areas to give effective presentation of Silversea products and services.
- Meet assigned monthly, quarterly, and annual targets.
- Manage a high volume sales-focused workload, meet productivity goals, and optimise the selling process through pro-active customer contact.
- Communicate and interact effectively with decision makers, at all levels internally and externally.
REQUIREMENTS
- Fluency in both English and German (written and spoken) is required.
- Must have fluent English to manage customer interactions, resolve queries effectively, and communicate clearly over the phone or in person.
- Demonstrate ability to interact and cooperate with all company employees.
- Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
- Maintain professional internal and external relationships that meet company core values.
- Work both in a small local team and within a larger global team in a highly motivated, competitive environment toward a common goal.
- Proactively establish and maintain effective working team relationships with all support departments.
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Personal Consultant employer: Royal Caribbean Group
Royal Caribbean Group is an exceptional employer, offering a dynamic work environment in Weybridge, UK, where innovation meets sustainability. Employees benefit from a strong culture of collaboration and continuous learning, with ample opportunities for professional growth in the rapidly evolving field of alternative fuels and decarbonization. Join us to be part of a forward-thinking team dedicated to making a meaningful impact on the future of maritime operations.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Consultant
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Personal Consultant at Royal Caribbean Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Royal Caribbean Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Personal Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Personal Consultant
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Royal Caribbean Group:When writing your cover letter, make sure to tailor your message specifically for Royal Caribbean Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Royal Caribbean Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Royal Caribbean Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Royal Caribbean Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Royal Caribbean Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
