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- Tasks: Lead and optimise hotel operations across various departments onboard a luxury vessel.
- Company: Join a prestigious cruise line known for exceptional service and unforgettable experiences.
- Benefits: Enjoy competitive pay, travel opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values innovation and guest satisfaction in a global setting.
- Qualifications: Five years in senior leadership within luxury hotels or cruise industries; hospitality degree preferred.
- Other info: Ideal for those passionate about hospitality and eager to make an impact.
The predicted salary is between 48000 - 72000 £ per year.
The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI's). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.
Qualifications:
- Minimum of five years' experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.
- Exceptional communication, problem solving decision making and interpersonal skills.
- Ability to lead with a global perspective in a culturally diverse and dynamic environment.
- Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.
- Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function.
- Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.
- Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or on the job progressive experience equivalent.
- Intermediate computer software skills required.
Hotel Director employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Director
✨Tip Number 1
Network with professionals in the luxury hotel and cruise industry. Attend industry events, join relevant online forums, and connect with people on LinkedIn to gain insights and potentially get referrals for the Hotel Director position.
✨Tip Number 2
Research the specific company culture and values of the organisation you're applying to. Tailor your approach to demonstrate how your leadership style aligns with their mission and how you can contribute to their goals.
✨Tip Number 3
Prepare for potential interviews by practising situational questions that focus on problem-solving and decision-making in a hospitality context. Use examples from your past experiences to showcase your ability to lead diverse teams effectively.
✨Tip Number 4
Stay updated on the latest trends in the hospitality and cruise industries. Being knowledgeable about current challenges and innovations will help you engage in meaningful conversations during interviews and show your commitment to the field.
We think you need these skills to ace Hotel Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel or cruise operations. Focus on your leadership roles and any achievements related to driving performance and meeting KPIs.
Craft a Compelling Cover Letter: In your cover letter, emphasise your exceptional communication and problem-solving skills. Provide specific examples of how you've successfully led teams in diverse environments and improved guest satisfaction.
Showcase Relevant Qualifications: Clearly outline your educational background, especially if you have a degree in hospitality management or business administration. Mention any additional certifications that may enhance your application.
Highlight Leadership Experience: Detail your experience in leading teams and managing operations. Use metrics to demonstrate your success in previous roles, such as improvements in guest satisfaction scores or revenue growth.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Leadership Experience
As a Hotel Director, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in previous roles, particularly in luxury hotel or cruise environments. Highlight your ability to inspire and develop individuals while managing processes effectively.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Prepare to share instances where you've faced challenges in hotel operations and how you resolved them. This will showcase your decision-making skills and your capacity to handle high-pressure situations.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to hotel operations. Be ready to discuss how you have driven positive results in past roles by focusing on these metrics. This shows your understanding of the business side of hotel management.
✨Cultural Sensitivity and Global Perspective
Given the diverse environment of the cruise industry, it's important to demonstrate your ability to lead with a global perspective. Share experiences that highlight your cultural sensitivity and adaptability in working with diverse teams and guests.
