At a Glance
- Tasks: Supervise and coordinate slot machine operations, ensuring top-notch service for guests.
- Company: Exciting casino environment with a focus on guest satisfaction.
- Benefits: Competitive pay, dynamic work atmosphere, and opportunities for career advancement.
- Other info: Join a vibrant team and grow your career in the gaming industry.
- Why this job: Lead a diverse team and enhance the gaming experience for guests.
- Qualifications: Supervisory experience in a casino and strong customer service skills required.
POSITION SUMMARY
Slot Manager supervises and coordinates the activities of the Casino slot machine, Arcade and ShipShape gym equipment servicing function and the employees engaged in providing courteous and professional service to guests.
Hiring Requirements:
- Previous supervisory experience of slot technicians in a casino environment preferred.
- Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred.
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment, and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Ability to learn and utilize knowledge of policies and practices involved in the human resources function.
- Ability to supervise an international team of Slot Technicians in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
- Working knowledge of computers, internet access, and the ability to navigate within a variety software package such as Excel and Word.
- Completion of high school or basic education equivalency preferred.
Slot Manager in City of London employer: Royal Caribbean Group
Royal Caribbean Group is an exceptional employer, offering a dynamic work environment in Weybridge, UK, where innovation meets sustainability. Employees benefit from a strong culture of collaboration and continuous learning, with ample opportunities for professional growth in the rapidly evolving field of alternative fuels and decarbonization. Join us to be part of a forward-thinking team dedicated to making a meaningful impact on the future of maritime operations.
We think you need these skills to ace Slot Manager in City of London
Supervisory Skills
Electrical Equipment Repair
Mechanical Equipment Troubleshooting
Customer Service Skills
Communication Skills
Problem Resolution
Mathematical Skills
