Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise gaming tables and ensure smooth operations while providing excellent customer service.
- Company: Join a leading cruise line known for its vibrant entertainment and exceptional guest experiences.
- Benefits: Enjoy competitive pay, travel opportunities, and a dynamic work environment on board.
- Why this job: Be part of an exciting team, enhance your leadership skills, and create memorable experiences for guests.
- Qualifications: Must have 3 years of dealer experience and strong customer service skills; high school diploma required.
- Other info: Shipboard experience is preferred; must be able to stand and walk for long periods.
The predicted salary is between 30000 - 42000 £ per year.
Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties.
Hiring Requirements:
- Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice and other related table games (shipboard experience preferred).
- Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
- Ability to make decisions based on sound judgment regarding gaming rules and regulations.
- Ability to observe and recognize payout accuracy, Dealer behaviour and associated activities.
- Satisfactory completion of Gaming Board/Commission approved dealer school.
- Ability to utilise customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
- Knowledge of policies and practices involved in the human resources function.
- Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work.
- Ability to utilise and administer the disciplinary action process through coaching and counselling to improve performance or recommend termination of employment.
- Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control.
- Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
- Ability to stand and walk for extended periods of time.
- Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and related programs.
- Completion of high school or GED required; university degree preferred.
Casino Supervisor employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Supervisor
✨Tip Number 1
Familiarise yourself with the specific games mentioned in the job description, like Blackjack and American Roulette. Being able to discuss strategies or rules during your interview can show your passion and expertise.
✨Tip Number 2
Highlight any experience you have in a supervisory role, especially in a casino environment. Be ready to share examples of how you've motivated and managed a team, as this is crucial for the Casino Supervisor position.
✨Tip Number 3
Brush up on your mental arithmetic skills, as quick calculations are essential in this role. You might even want to practice some common scenarios that could come up during your day-to-day duties.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've handled difficult situations with guests in the past. This will show that you can maintain high standards while managing a busy gaming environment.
We think you need these skills to ace Casino Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant dealer experience, especially with Blackjack, American Roulette, and other table games. Include specific achievements or responsibilities that demonstrate your ability to supervise and manage a team.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and your ability to make sound decisions under pressure. Mention any shipboard experience and how it has prepared you for this role.
Showcase Your Skills: Clearly outline your mental arithmetic abilities and your understanding of gaming rules and regulations. Provide examples of how you've successfully managed a team and improved performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Dealer Experience
Make sure to highlight your three years of dealer experience, especially with games like Blackjack and American Roulette. Be prepared to discuss specific situations where you demonstrated your skills and knowledge of gaming rules.
✨Demonstrate Quick Mental Arithmetic
Since the role requires quick mental calculations, practice doing odds and percentages in your head before the interview. You might be asked to solve a problem on the spot, so being confident in your arithmetic skills will impress the interviewers.
✨Emphasise Customer Service Skills
Customer service is key in this role. Prepare examples of how you've handled difficult situations with guests or team members, showcasing your ability to maintain a positive atmosphere while adhering to gaming standards.
✨Discuss Team Management Experience
As a Casino Supervisor, you'll need to manage an international team. Share your experiences in motivating and developing staff, and be ready to talk about how you've successfully handled disciplinary actions or performance improvements in the past.
