Upholsterer for Royal Caribbean Cruises

Department: Deck

Employment Type: Contract

Location: Shipboard

Position Summary

• Perform maintenance and repair on upholstery, carpets, wallpapers, window treatments, and related components; install new materials as requested.
• Inspect, measure, cut, sew, reupholster, and replace fabric, foam, padding, and hardware; restore or upgrade finishes to meet quality standards.
• Maintain and operate sewing equipment, fastening tools, and other upholstery-related tools; manage materials and supplies efficiently.
• Ensure work is completed in compliance with ISM/ISO and SQM standards, USPH guidelines, and environmental and safety policies.
• Address guest or crew complaints promptly and professionally; coordinate with supervisors to resolve issues.
• Maintain a clean, organized, and safe work environment; report safety or maintenance concerns to supervision.
• Collaborate with Housekeeping, Engineering, and Purchasing as needed; assist with inventory and procurement of upholstery materials.
• Support on-call and alternate shift schedules; participate in ship wide drills and safety trainings as required.
• Document work performed, update maintenance logs, and communicate progress to supervisors.

Reporting Structure

• Reporting to Hotel Service Engineer
• Functional reporting to Accommodation Maintenance Manager for maintenance and repair work on all upholstery.

Safety Duties

• Participates in crew safety drills according to instructions.
• Must always comply with the Company’s safety and pollution prevention regulations and operating procedures.
• Leads by example by taking care of Health and Safety of self and others.
• Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly.

Education/Experience/Qualifications

• Minimum 2 years of previous experience onboard vessels as an upholsterer or in an apprenticeship/entry-level upholstery role.
• Valid STCW 95 certifications.
• Upholstery-related training or certifications (sewing, fabric selection, patterning) desirable.
• Appropriate certification as required by regulations.
• High school diploma or equivalent preferred.
• Physically and medically fit.
• Moral integrity is required.
• Public Health, Sanitation and Environmental training courses are appreciated.
• Proficient in reading and understanding technical drawings and manuals.

Language Requirements

• Excellent fluent English (verbal, written and technical).
• English is the working and safety language on board.
• This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members.
• Additional languages are considered beneficial.

Physical Demands and Working Conditions

• Required to stand, walk long distances, reaching and sitting.
• Repetitive motion of bending, going up and down stairs, climbing ladders.
• Lifting or pushing of up to 50lbs.
• The position requires overtime work and irregular schedules.
• Works in all areas of the vessel with noise, light traffic and distracting environments.

Profile

• Vast knowledge of a multi outlet operation.
• Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.
• Punctual.
• Proactive approach to problem solving.
• Ability to be flexible, well organized, self managed and motivated.
• Ability to handle multiple demands, remain calm and effective under pressure and resolve issues quickly.
• Safe, professional and personal practices.
• Fully conversant with VMS and MLC requirements.
• Well-groomed and neat appearance.
• Ability to work in confined spaces.
• Ability to live in close quarters, share limited space with cabin mates.
• Ability to deliver a high standard of technical performance.

Additional Information

• Status - Petty Officer.
• Salary - Refer to contract.
• Rotation - Refer to contract.