At a Glance
- Tasks: Lead the growth of innovative digital services in the veterinary community across Northern England and Scotland.
- Company: Join Royal Canin, a leader in pet nutrition and digital solutions.
- Benefits: Enjoy private healthcare, generous pension, gym membership, and up to 32 days annual leave.
- Other info: Dynamic role with opportunities to attend industry events and collaborate with diverse teams.
- Why this job: Make a real impact in the veterinary industry while working with cutting-edge digital technology.
- Qualifications: Proactive, results-driven with a passion for digital tech and veterinary knowledge.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community across a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands.
Responsibilities
- Identify and prospect new business opportunities to expand our digital footprint.
- Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
- Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
- Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
- Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
- Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
- Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.
- Act as the primary point of contact for our digital services.
- Participate in 2–3 key industry events per year (some weekend work involved).
Qualifications
- Must be currently based within Northern England or the Scottish Central Belt (e.g., Yorkshire, the Northeast, or Central Scotland).
- Proactive and results‑driven with a passion for digital technology and the veterinary industry.
- Professional qualification in IT, science, or a related field.
- Knowledge and experience working with digital systems.
- Strong planning and problem‑solving abilities, with a customer‑focused mindset.
- Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel and PowerPoint).
- A clean driving licence.
- Desirable: Proven track record in sales or account management.
- In‑depth knowledge or direct experience of the veterinary industry.
Benefits
- Private healthcare and equal parental leave.
- Generous pension (up to 9% contribution).
- Life assurance (4×salary).
- EV salary sacrifice scheme.
- Gym membership and wellbeing support.
- Annual leave starting at 24 days, rising to 32 with service.
Veterinary Business Manager-Digital Services in Belmont employer: Royal Canin
At Royal Canin, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the veterinary community. Our commitment to employee growth is evident through comprehensive training programmes and opportunities to engage with industry leaders at key events across Northern England and Scotland. With competitive benefits such as private healthcare, generous pension contributions, and a focus on wellbeing, we ensure our team members are supported both professionally and personally.
