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- Tasks: Lead and coordinate exceptional events, ensuring every detail is perfect.
- Company: Join the Royal British Legion at the National Memorial Arboretum.
- Benefits: Enjoy 28 days holiday, a pension scheme, and exclusive discounts.
- Why this job: Make a real impact in a supportive team while enhancing visitor experiences.
- Qualifications: Experience in hospitality and strong leadership skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You will be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated.
The Arboretum is the UK's dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
Working closely with the wider Events and Food Services teams, you will turn client ideas into seamless, well-executed occasions. From early planning conversations through to the final guest departure, you will oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly.
You will lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best. We are looking for someone confident, organised, and calm under pressure, with a genuine passion for hospitality and customer experience.
You will build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you will join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.
Employee benefits include:
- 28 days paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years.
- Plus the ability to buy up to 1 working week of additional leave.
- Contributory pension scheme - min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution.
- Death-in-service Life Assurance, with a benefit of 3x annual salary.
- Employee Assistance Programme.
- Reward Hub online benefits platform with extensive offers and discounts.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Tuesday 31 March 2026. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Events Supervisor in Stoke-on-Trent employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show up at events! Attend industry meet-ups, conferences, or even local gatherings. This is a great way to meet potential employers and showcase your passion for hospitality and events management.
✨Tip Number 3
Prepare for interviews by practising common questions related to event supervision. Think about how you can demonstrate your leadership skills and ability to handle pressure – these are key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Events Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events shine through! Share specific examples of how you've turned ordinary events into extraordinary experiences. We want to see your genuine love for hospitality and customer service.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use bullet points or headings to highlight your key skills and experiences. We appreciate clarity, so don’t be afraid to show us how organised you are!
Tailor Your Application: Take the time to customise your application for this role. Refer to the job description and align your experiences with what we’re looking for in an Events Supervisor. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to embrace our digital world!
How to prepare for a job interview at Royal British Legion
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with various types of events and how they’re executed. Research the National Memorial Arboretum and understand its mission. This will help you demonstrate your passion for hospitality and your ability to turn client ideas into exceptional experiences.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing multiple priorities. Think about times when you’ve inspired your team or handled a challenging situation calmly. This will show that you can set the tone for service and motivate others, which is crucial for the Events Supervisor role.
✨Be Ready to Discuss Problem-Solving
In a busy hospitality environment, challenges are inevitable. Be prepared to discuss specific instances where you’ve quickly responded to unexpected issues. This will demonstrate your ability to maintain high standards under pressure and your commitment to enhancing quality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, upcoming events, or how they measure success in their events. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.