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- Tasks: Welcome visitors and guide them to parking spaces with excellent customer service.
- Company: Join the National Memorial Arboretum, a beautiful and meaningful place of remembrance.
- Benefits: Enjoy 28 days holiday, pension scheme, and employee assistance programme.
- Why this job: Be part of a team that honours our Armed Forces community while working outdoors.
- Qualifications: Friendly attitude, strong communication skills, and knowledge of the site are essential.
- Other info: Flexible hours, including weekends and holidays, with opportunities for personal growth.
The predicted salary is between 11 - 14 £ per hour.
We're looking for a friendly and reliable Car Parking Attendant to join our team and be the first point of contact for visitors arriving at the Arboretum. This role is all about providing a warm welcome and excellent customer service from the moment visitors arrive, ensuring they are guided safely and efficiently to their parking spaces. You'll be representing the Arboretum, so a helpful attitude, strong communication skills, and a good knowledge of the site are essential.
You’ll also be supporting the wider team with site presentation, keeping the car park areas tidy and well-maintained. The role involves working closely with the Grounds, Caretaking, and Events teams to ensure smooth day-to-day operations and support for larger on-site events. This includes liaising with the police and control room to help manage safe vehicle movement during busy periods.
You’ll need to be flexible, willing to work weekends, bank holidays and school holidays, with occasional evening shifts. Hours are typically 9:00 to 14:00. If you’re someone who enjoys being outdoors, can stay calm under pressure, and takes pride in delivering excellent service, we’d love to hear from you.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include:
- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- 28 days' holiday per holiday year, including bank and public holidays, calculated on a pro rata basis
- Uniform will be provided (where applicable)
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Car Parking Attendant in Stoke-on-Trent employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Parking Attendant in Stoke-on-Trent
✨Tip Number 1
First things first, make sure you know the Arboretum inside out! Familiarise yourself with the layout and key spots. This way, when you're chatting with visitors, you can guide them confidently and show off your knowledge.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with welcoming visitors and handling any questions they might have. A friendly smile and a helpful attitude go a long way!
✨Tip Number 3
Be ready for anything! The role can get busy, especially during events. Think about how you can stay calm under pressure and keep everything running smoothly. Maybe even jot down some strategies to manage stress.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at the Arboretum.
We think you need these skills to ace Car Parking Attendant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Friendly Side: Since this role is all about providing a warm welcome, make sure your application reflects your friendly and approachable nature. Use a conversational tone and share any relevant experiences where you’ve excelled in customer service.
Highlight Your Communication Skills: Strong communication skills are essential for this position. In your written application, mention specific instances where you've effectively communicated with others, especially in busy or high-pressure situations.
Demonstrate Your Knowledge of the Site: Having a good knowledge of the Arboretum will set you apart. Do a bit of research and mention what you find interesting about the site in your application. This shows us that you’re genuinely interested in the role and the organisation.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to hit that apply button!
How to prepare for a job interview at Royal British Legion
✨Know the Arboretum Inside Out
Familiarise yourself with the layout of the Arboretum and its key features. Being able to guide visitors efficiently will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about making visitors feel welcome and valued.
✨Stay Calm Under Pressure
Think of scenarios where you had to manage stressful situations. The interviewers will want to know how you handle busy periods, especially during events. Share your strategies for staying calm and focused.
✨Be Flexible and Ready to Adapt
Since the role requires working weekends and holidays, be ready to discuss your availability. Show that you’re adaptable and willing to pitch in wherever needed, whether it’s keeping the car park tidy or assisting with events.