At a Glance
- Tasks: Create a welcoming café environment and serve delicious food and drinks.
- Company: Join Galanos House Community Hub Café, part of a leading Armed Forces charity.
- Benefits: Enjoy flexible hours, competitive pay, and generous holiday entitlements.
- Other info: Opportunities for personal development and exclusive discounts available.
- Why this job: Make a difference while gaining valuable experience in a supportive team.
- Qualifications: Friendly attitude and a passion for customer service.
The predicted salary is between 12 - 13 € per hour.
We are looking for friendly, warm and enthusiastic Café Assistants to join our dedicated team at Galanos House Community Hub Café, set within our Care Home in Southam, Warwickshire. You’ll help create a welcoming environment for customers, visitors as well as care home residents and their families. Prepare quality food and beverages, maintaining high standards of cleanliness, and offer excellent service. We have full-time (35 hours) and part-time shifts available with some evening and weekend work. Pay: £12.50 to £12.69 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need to live within commutable distance of the care home.
Key responsibilities of the role:
- Deliver excellent customer service, including taking orders promptly, ensuring tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety. Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.
An enhanced DBS check will be required for this role.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events.
As part of our award-winning team, you will receive full support with training and personal development. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Cafe Assistant in Southam employer: Royal British Legion
At Galanos House Community Hub Café, we pride ourselves on being an exceptional employer that values warmth, enthusiasm, and dedication. Our supportive work culture fosters personal growth through comprehensive training and development opportunities, while our generous benefits package, including flexible hours, paid holidays, and exclusive discounts, ensures a rewarding experience for all Café Assistants. Join us in making a meaningful difference in the lives of those who have served, all within the beautiful setting of Southam, Warwickshire.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Southam
✨Tip Number 1
Get to know the café vibe! Before applying, pop in for a coffee and chat with the staff. This shows your enthusiasm and helps you understand the environment better.
✨Tip Number 2
When you apply, mention your customer service skills! Highlight any experience you have in creating a welcoming atmosphere, as that’s key for this role.
✨Tip Number 3
Be ready for an informal chat! If you get called for an interview, think of it as a friendly conversation rather than a formal grilling. Show your personality!
✨Tip Number 4
Don’t forget to check our website for updates! We often post tips and resources that can help you ace your application and stand out from the crowd.
We think you need these skills to ace Cafe Assistant in Southam
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and warm personality shine through. We want to see how enthusiastic you are about joining our team at Galanos House, so don’t be afraid to express your passion for customer service!
Tailor Your Application:Make sure to tailor your application to the Café Assistant role. Highlight any relevant experience you have in food service or customer interaction, and mention how you can contribute to creating a welcoming environment for our residents and visitors.
Keep It Clean and Clear:Just like we maintain high standards of cleanliness in our café, your application should be neat and easy to read. Use clear language, check for typos, and make sure your formatting is consistent. A polished application shows attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Royal British Legion
✨Know the Café Inside Out
Before your interview, take some time to research Galanos House Community Hub Café. Familiarise yourself with their menu, values, and the community they serve. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Café Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can create a welcoming environment and handle difficult situations with grace.
✨Demonstrate Team Spirit
This role involves working closely with others, so be ready to discuss how you collaborate with teammates. Share specific instances where you’ve contributed to a team’s success or helped resolve conflicts, highlighting your friendly and enthusiastic nature.
✨Prepare for Practical Questions
Expect questions about food hygiene, safety standards, and cash handling. Brush up on these topics and be ready to explain how you would maintain cleanliness and ensure safe practices in the café. Showing that you understand these responsibilities will set you apart.
