At a Glance
- Tasks: Lead and enhance supporter interactions while managing priorities and improving processes.
- Company: Join the Royal British Legion, a respected organisation dedicated to supporting veterans.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and professional development.
- Why this job: Make a real difference in the lives of donors and members through exceptional service.
- Qualifications: Experience in customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Royal British Legion is seeking a Supporter Care Senior Officer to lead high-quality supporter interactions and shape the experience for donors and members.
Based in our Haig House hub, you will coordinate across teams and external partners to ensure professional, responsive service.
You will manage priorities, analyze trends, improve processes, and coach colleagues to maintain the highest standards.
- The role combines people leadership with hands-on operational delivery in a fast-paced
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Senior Supporter Care & Service Lead (Hybrid) employer: Royal British Legion
The Royal British Legion is an exceptional employer, offering a supportive and compassionate work environment for Night Care Assistants at Mais House in Bexhill-on-Sea. With a strong focus on employee well-being, you will benefit from a generous pension scheme, paid annual leave, and opportunities for personal growth within a dedicated team committed to providing dignified care for veterans. Join us in making a meaningful impact while enjoying a fulfilling career in a location that values your contributions.
