Are you an experienced care professional who is passionate about delivering high-quality, person-centred care?
We are looking for a Clinical Services Manager to support the Deputy Manager with the day-to-day leadership and development of Galanos House, including residential, dementia and nursing services.
You will work closely with colleagues across the home to maintain high standards, support service improvements and contribute to CQC ratings and key performance indicators.With a resident-first approach, you will help respond to enquiries, concerns, compliments and complaints, and support prospective and new residents and their families through the admission process.
As part of the senior leadership team, you will help residents and relatives have a voice in how services are delivered, including supporting Resident of the Week and sharing outcomes with the Deputy Manager.
We would love to hear from someone who is either nurse qualified, or who holds a Level 3 qualification in Health and Social Care alongside a Level 5 management qualification, and who brings the confidence and care needed to help lead high-quality services.
25 day’s paid holiday (pro rata) (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
~ Enhanced paid maternity, paternity and adoption leave
~ Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
~ Range of flexible working options may be available, depending on your role
~ Employee Assistance Programme providing confidential counselling, financial and legal advice
~ Range of courses delivered by learning specialists to support your development goals and objectives
~ Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. Interested candidates are encouraged to apply as soon as possible.
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Senior Clinical Service Manager employer: Royal British Legion
The Royal British Legion is an exceptional employer that champions a supportive and inclusive work culture, offering flexible remote work options alongside in-person collaboration at our Haig House hub. Employees benefit from meaningful work that directly impacts the Armed Forces community, along with opportunities for professional growth and development in a mission-driven environment.
