Quality and Performance Manager
Quality and Performance Manager

Quality and Performance Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead audits, analyse data, implement policies, and drive quality initiatives.
  • Company: Join Mais House, a dedicated care home in Bexhill-on-Sea.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth.
  • Why this job: Make a real impact on quality care and continuous improvement in a caring community.
  • Qualifications: Experience in quality management and a passion for improving care standards required.
  • Other info: Collaborate with local teams and central standards team for best practices.

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea.

You will work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements.

Quality and Performance Manager employer: Royal British Legion

At Mais House, we pride ourselves on being an exceptional employer, offering a supportive work culture that values quality care and continuous improvement. Located in the picturesque Bexhill-on-Sea, our team enjoys a collaborative environment with ample opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to make a meaningful impact in the lives of our residents while advancing your career in a nurturing and dynamic setting.
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Contact Detail:

Royal British Legion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality and Performance Manager

✨Tip Number 1

Familiarise yourself with the latest quality care standards and regulations relevant to care homes. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards.

✨Tip Number 2

Network with professionals in the quality care sector, especially those who have experience in care homes. Engaging in conversations can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven continuous improvement in previous roles. Highlighting measurable outcomes will showcase your effectiveness as a Quality and Performance Manager.

✨Tip Number 4

Research Mais House and its current quality initiatives. Understanding their specific challenges and successes will allow you to tailor your approach and show that you're genuinely interested in contributing to their mission.

We think you need these skills to ace Quality and Performance Manager

Quality Assurance
Data Analysis
Auditing Skills
Policy Implementation
Continuous Improvement
Communication Skills
Team Collaboration
Performance Management
Attention to Detail
Problem-Solving Skills
Training and Development
Regulatory Compliance
Stakeholder Engagement
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Quality and Performance Manager position. Tailor your application to highlight your relevant experience in audits, data analysis, and quality initiatives.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles that involved quality care, continuous improvement, and collaboration with teams. Use specific examples to demonstrate how you have successfully implemented policies or driven quality initiatives.

Showcase Your Skills: Make sure to include any certifications or training related to quality management and performance improvement. Mention your analytical skills and ability to work with data, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your passion for quality care with the mission of Mais House. Explain why you are the ideal candidate for the role and how you can contribute to maintaining high standards in their care home.

How to prepare for a job interview at Royal British Legion

✨Understand Quality Standards

Familiarise yourself with the relevant quality care standards and regulations that apply to care homes. Be prepared to discuss how you would ensure compliance and drive improvements in these areas.

✨Showcase Data Analysis Skills

Be ready to demonstrate your experience with data analysis. Bring examples of how you've used data to identify trends, inform decisions, and implement changes that improved quality and performance.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you successfully led audits or quality initiatives, and be ready to explain your thought process and outcomes.

✨Emphasise Team Collaboration

Highlight your ability to work collaboratively with local teams and central departments. Discuss how you’ve previously shared best practices and supported teams in achieving high standards of care.

Quality and Performance Manager
Royal British Legion
R
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