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- Tasks: Support and guide Royal British Legion members in Yorkshire, building strong relationships.
- Company: Join the leading Armed Forces charity making a difference in communities.
- Benefits: Enjoy 28 days paid holiday, flexible working options, and generous pension contributions.
- Why this job: Be part of a dynamic team, making a real impact while developing your skills.
- Qualifications: Must have a full UK driving licence and live within reasonable distance of the area.
- Other info: Virtual interviews on 10th and 11th September 2025; apply early!
The predicted salary is between 30000 - 42000 £ per year.
Would you like to provide support, advice and guidance to the Royal British Legion members in Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in North and East Yorkshire Region with occasional travel (incl. for monthly team meetings) beyond this area.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
The successful individual is not permitted to hold a membership officer role in their designated area of work and must hold a full UK driving licence.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated area of responsibility.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Interview: virtual interviews to be held 10th and 11th September 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. #J-18808-Ljbffr
Membership Engagement Officer employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Officer
✨Tip Number 1
Familiarise yourself with the Royal British Legion's mission and values. Understanding their commitment to supporting veterans and their families will help you articulate how your personal values align with theirs during conversations.
✨Tip Number 2
Network with current or former Membership Engagement Officers if possible. They can provide insights into the role and share tips on what the team values most in a candidate, giving you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your experience in building relationships and engaging with diverse groups. Think of specific examples where you've successfully supported or guided individuals or teams, as this will demonstrate your suitability for the role.
✨Tip Number 4
Be ready to showcase your organisational skills and adaptability. Since the role involves responding to various membership needs, having examples of how you've managed multiple tasks or adapted to changing situations will be beneficial.
We think you need these skills to ace Membership Engagement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Membership Engagement Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Use specific examples from your past experiences that demonstrate your effectiveness in similar roles, particularly in engaging with diverse groups.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved community engagement, compliance oversight, or support roles. Make sure to quantify your achievements where possible to give a clearer picture of your impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Royal British Legion
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for supporting the Royal British Legion members. Share any relevant experiences where you've successfully engaged with community groups or volunteers, highlighting your commitment to making a difference.
✨Demonstrate Effective Communication Skills
As a Membership Engagement Officer, strong communication is key. Prepare examples of how you've built relationships in the past, especially with diverse groups. Be ready to discuss how you would handle membership queries and provide support.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of the Membership Engagement Officer. Be prepared to discuss how you would approach compliance oversight and support Branch activities, showing that you understand the importance of these tasks.
✨Prepare for Flexibility and Adaptability
This role requires working in various locations and sometimes outside regular hours. Be ready to discuss your availability and willingness to travel, as well as any previous experiences that demonstrate your adaptability in dynamic environments.
