Membership Engagement Manager in Colchester

Membership Engagement Manager in Colchester

Colchester Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Royal British Legion

At a Glance

  • Tasks: Lead a dynamic team to engage and support members across Ireland and Wales.
  • Company: Join the leading Armed Forces charity making a real difference in people's lives.
  • Benefits: Enjoy 28 days holiday, flexible working options, and generous pension contributions.
  • Other info: Remote work with occasional travel; evening and weekend work may be needed.
  • Why this job: Be part of a mission-driven culture that values community and connection.
  • Qualifications: Full UK driving licence required; knowledge of Charity Law is a plus.

The predicted salary is between 36000 - 60000 £ per year.

We have an exciting opportunity for a Membership Engagement Manager to join our busy membership team and manage the Republic of Ireland, Devolved Nations, Womens Section and National Branches.
As one of our brilliant Membership Engagement Managers (MEM), in this role you will oversee support, and provide advice and guidance to our members within your areas of: Republic of Ireland, Northern Ireland and Wales, alongside our Womens Section and National Branches. You will manage a fantastic membership engagement team, ensuring that all members feel connected to RBL, have a strong relationship with us, are informed and are motivated to get involved.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Membership Engagement and managing a team of Membership Engagement Officers (MEOs) and a Membership Engagement Administrator (MEA), key responsibilities will include:
  • Manage and motivate the regional team and ensure delivery on individual and team objectives; with a focus on the effectiveness of membership formations, membership purpose and the value that RBL membership brings.
  • Oversee the delivery of the Membership Engagement Strategy in your area in order to support membership to deliver the RBL charitable objectives, fulfil its role and purpose and recruit and retain members.
  • Working closely with the Membership Services & Development Team ensure an integrated approach to the development and delivery of the branch offer and future of membership.
  • Build strong relationships with County/District Committees and MC Reps; maintaining a face to face presence within the region, and providing regular communication and meaningful interaction.
  • Have a good understanding and knowledge of Charity Law, RBL policy and procedures as well as the Membership Handbook so timely advice and guidance can be provided to the regional team as well as County Chairs and MC Reps to ensure compliance at all levels.
  • Provide oversight of safeguarding and safeguarding process within membership for the area.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations across your areas of responsibility including Republic of Ireland, Northern Ireland, Wales and our National Branches.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
The successful individual is not permitted to hold a membership officer role in their designated area of work, and must hold a full UK driving licence.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.
Employee benefits include
  • 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
  • Generous pension contributions, with Employer contributions ranging from 6% to 14%
  • Range of flexible working options may be available, depending on your role
  • Employee Assistance Programme providing confidential counselling, financial and legal advice
  • Range of courses delivered by learning specialists to support your development goals and objectives
  • Opportunities to volunteer
  • Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

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Membership Engagement Manager in Colchester employer: Royal British Legion

Join the Royal British Legion as a Membership Engagement Manager and be part of a dedicated team making a real difference in the lives of those who have served our country. With a strong focus on employee well-being, we offer generous benefits including 28 days of paid holiday, flexible working options, and extensive professional development opportunities. Our inclusive work culture values diversity and encourages meaningful engagement with our members across the Republic of Ireland, Northern Ireland, and Wales, ensuring you feel connected and supported in your role.

Royal British Legion

Contact Details:

Royal British Legion Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Engagement Manager in Colchester

Get Involved Locally

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Utilise Online Platforms

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We think you need these skills to ace Membership Engagement Manager in Colchester

Leadership Skills
Team Management
Membership Engagement Strategies
Relationship Building
Communication Skills
Knowledge of Charity Law
Understanding of RBL Policies and Procedures

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Royal British Legion. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Membership Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Royal British Legion

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Royal British Legion. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

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