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- Tasks: Support our Membership Engagement Team and help make a difference in your community.
- Company: Join a leading UK charity dedicated to supporting the Armed Forces community.
- Benefits: Enjoy 28 days holiday, flexible working, and generous pension contributions.
- Other info: Work from home with occasional travel, plus great career development opportunities.
- Why this job: Be part of a team that empowers members and creates positive change.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 24750 - 25130 £ per year.
Location: Homebased
Contract Type: Permanent, Full Time
Hours: 35 hours per week, Monday to Friday
Salary: £24,750 to £25,130 per annum
Are you an experienced Administrator looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you!
We are looking for a Membership Engagement Administrator to join our South West region team. Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. This role will see you play an integral part in helping the Membership Team to be the best they can be!
This role will see you providing administrative services to the South West Membership Engagement team covering Cornwall, Devon, Dorset, Hampshire, Isle of Wight, Somerset and Wiltshire. You will be supporting your designated areas counties, districts and branches. It is a varied role and you will have the ability to prioritise a range of tasks and engage effectively with a range of audiences.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Membership Engagement Manager, some of your key focuses will include:
- Coordinating and supporting a range of meetings and events to ensure the smooth operation of the designated membership area
- Managing the Regional admin inbox and post distribution to staff
- Managing a range of documents for the region relating to the oversight of the region, including compliance data
- Supporting the Membership Engagement Officers in ensuring that stakeholders and members are compliant
- Providing a range of reports and updates to the Membership Engagement Manager and Head of Membership Engagement
- Producing the template and compile the content for the production of county / district newsletters
- Managing database of volunteers, ensuring that training and DBS checks are completed and up to date
- Maintaining communication with active volunteers, including a regular regional update bulletin
In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings). Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Membership Engagement Administrator employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Administrator
✨Tip Number 1
Get to know the organisation! Research their mission, values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give us insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to membership engagement. We want to demonstrate how our skills align with their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Membership Engagement Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Membership Engagement Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Show Your Passion: Let your enthusiasm for the role and our mission shine through in your application. We love candidates who are genuinely excited about making a difference in the community, so share what motivates you to apply for this position!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal British Legion
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Membership Engagement Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, such as coordinating meetings and managing communications. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Administrative Skills
Since this role is all about administration, be ready to discuss your previous experience in managing documents, handling inboxes, and supporting teams. Prepare specific examples of how you've successfully prioritised tasks and engaged with different audiences in past roles.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the organisation is the right fit for you.
✨Emphasise Your Commitment to Community
As this role supports a leading charity, it’s important to express your passion for making a difference. Share any relevant volunteer experiences or community involvement that align with the charity's mission. This will resonate well with the interviewers and highlight your dedication to their cause.