At a Glance
- Tasks: Support and engage with Royal British Legion members across South and West Yorkshire.
- Company: Join the leading Armed Forces charity making a real difference.
- Benefits: 28 days paid holiday, generous pension, flexible working options, and development opportunities.
- Other info: Home-based role with travel; evening and weekend work may be required.
- Why this job: Be part of a dynamic team inspiring community engagement and support.
- Qualifications: Strong communication skills and ability to build relationships.
The predicted salary is between 29170 - 30790 £ per year.
Location: Homebased, with travel across the South and West Yorkshire region
Contract Type: Permanent
Hours: Full time, 35 hours per week
Salary: £29,170 to £30,790 per annum
Would you like to provide support, advice and guidance to the Royal British Legion members in South and West Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensures that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This is a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations in the South and West Yorkshire area, with occasional travel (including for monthly team meetings) beyond this area. Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Membership Enagement Officer employer: Royal British Legion
The Royal British Legion is an exceptional employer, offering a fulfilling role as a Membership Engagement Officer where you can make a tangible difference in the lives of veterans and their families across South and West Yorkshire. With a strong commitment to employee wellbeing, generous benefits including 28 days of paid holiday, flexible working options, and opportunities for personal development, we foster a supportive and inclusive work culture that values diversity and encourages growth. Join us in our mission to empower our members and strengthen communities while enjoying the unique advantage of working from home and engaging with local branches.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Enagement Officer
✨Tip Number 1
Network like a pro! Reach out to current or former members of the Royal British Legion on LinkedIn or at local events. Building relationships can give us insider info and help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Royal British Legion’s values and recent initiatives. We want to see how you can contribute to their mission and engage with members effectively.
✨Tip Number 3
Show off your communication skills! During interviews, be ready to share examples of how you've built relationships in the past. We love hearing about your experiences and how they relate to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Membership Enagement Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Membership Engagement Officer role. We want to see how you can support our members and build relationships, so don’t hold back on showcasing relevant examples!
Show Your Passion:Let your enthusiasm for the role shine through! We’re looking for someone who genuinely cares about supporting our members and making a difference in their communities. Share why this role excites you and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Royal British Legion
✨Know Your Audience
Before the interview, take some time to research the Royal British Legion and its mission. Understand their values and how they engage with members. This will help you tailor your responses and show that you're genuinely interested in supporting their community.
✨Showcase Your Communication Skills
As a Membership Engagement Officer, effective communication is key. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. Be ready to demonstrate your ability to connect with diverse groups, as this will be crucial in your role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to respond to unexpected challenges or support individuals in need. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
