At a Glance
- Tasks: Lead high-quality, person-centred care and support service improvements at Galanos House.
- Company: Join the UK's largest Armed Forces charity with a commitment to community support.
- Benefits: Enjoy 25 days paid holiday, enhanced leave, and a generous pension scheme.
- Other info: Flexible working options and a focus on wellbeing and career growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Nurse qualified or Level 3 in Health and Social Care with Level 5 management qualification.
The predicted salary is between 29700 - 36300 £ per year.
Are you an experienced care professional who is passionate about delivering high-quality, person-centred care? We are looking for a Clinical Services Manager to support the Deputy Manager with the day-to-day leadership and development of Galanos House, including residential, dementia and nursing services. You will work closely with colleagues across the home to maintain high standards, support service improvements and contribute to CQC ratings and key performance indicators.
With a resident-first approach, you will help respond to enquiries, concerns, compliments and complaints, and support prospective and new residents and their families through the admission process. As part of the senior leadership team, you will help residents and relatives have a voice in how services are delivered, including supporting Resident of the Week and sharing outcomes with the Deputy Manager.
We would love to hear from someone who is either nurse qualified, or who holds a Level 3 qualification in Health and Social Care alongside a Level 5 management qualification, and who brings the confidence and care needed to help lead high-quality services.
- 25 days paid holiday (pro rata) (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. Interested candidates are encouraged to apply as soon as possible.
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required. We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Manager Clinical Services employer: Royal British Legion
The Royal British Legion is an exceptional employer that champions a supportive and inclusive work culture, offering flexible remote work options alongside in-person collaboration at our Haig House hub. Employees benefit from meaningful work that directly impacts the Armed Forces community, along with opportunities for professional growth and development in a mission-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Manager Clinical Services
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Royal British Legion.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Royal British Legion.
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We think you need these skills to ace Manager Clinical Services
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Royal British Legion.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Royal British Legion.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Royal British Legion. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Royal British Legion. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Royal British Legion
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Royal British Legion’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
