Membership Engagement Administrator in London

Membership Engagement Administrator in London

London Full-Time 24750 - 25130 € / year (est.) Home office (partial)
Royal British Legion

At a Glance

  • Tasks: Support our Membership Engagement Team and help make a difference in your community.
  • Company: Join a leading UK charity dedicated to supporting the Armed Forces community.
  • Benefits: Enjoy 28 days holiday, flexible working, and generous pension contributions.
  • Other info: Work from home with occasional travel; great career development opportunities await!
  • Why this job: Be part of a team that empowers members and creates positive change.
  • Qualifications: Experience in administration and strong communication skills are essential.

The predicted salary is between 24750 - 25130 € per year.

Location: Homebased

Contract Type: Permanent, Full Time

Hours: 35 hours per week, Monday to Friday

Salary: £24,750 to £25,130 per annum

Are you an experienced Administrator looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you!

We are looking for a Membership Engagement Administrator to join our South West region team. Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. This role will see you play an integral part in helping the Membership Team to be the best they can be!

This role will see you providing administrative services to the South West Membership Engagement team covering Cornwall, Devon, Dorset, Hampshire, Isle of Wight, Somerset and Wiltshire. You will be supporting your designated areas counties, districts and branches. It is a varied role and you will have the ability to prioritise a range of tasks and engage effectively with a range of audiences.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Membership Engagement Manager, some of your key focuses will include:

  • Coordinating and supporting a range of meetings and events to ensure the smooth operation of the designated membership area
  • Managing the Regional admin inbox and post distribution to staff
  • Managing a range of documents for the region relating to the oversight of the region, including compliance data
  • Supporting the Membership Engagement Officers in ensuring that stakeholders and members are compliant
  • Providing a range of reports and updates to the Membership Engagement Manager and Head of Membership Engagement
  • Producing the template and compile the content for the production of county / district newsletters
  • Managing database of volunteers, ensuring that training and DBS checks are completed and up to date
  • Maintaining communication with active volunteers, including a regular regional update bulletin

In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings). Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.

Employee benefits include:

  • 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
  • Enhanced paid maternity, paternity and adoption leave
  • Generous pension contributions, with Employer contributions ranging from 6% to 10%
  • Range of flexible working options may be available, depending on your role
  • Employee Assistance Programme providing confidential counselling, financial and legal advice
  • Range of courses delivered by learning specialists to support your development goals and objectives
  • Opportunities to volunteer
  • Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Membership Engagement Administrator in London employer: Royal British Legion

Join a leading UK charity as a Membership Engagement Administrator and be part of a dedicated team making a real difference in the lives of those who have served. With a strong commitment to employee well-being, we offer generous benefits including 28 days of paid holiday, enhanced family leave, and flexible working options, all while fostering a supportive and inclusive work culture. This home-based role allows you to engage with communities across the South West, providing you with unique opportunities for personal and professional growth.

Royal British Legion

Contact Detail:

Royal British Legion Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Engagement Administrator in London

Tip Number 1

Get to know the organisation! Research their mission and values, especially how they support the armed forces community. This will help you tailor your conversations and show genuine interest during interviews.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give us insights into the role and might even lead to a referral!

Tip Number 3

Prepare for the interview by practising common questions related to membership engagement and administration. Think about examples from your past experiences that showcase your skills and how they align with the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Membership Engagement Administrator in London

Administrative Skills
Event Coordination
Communication Skills
Document Management
Data Compliance
Report Writing
Database Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Membership Engagement Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!

Show Your Passion:Let your enthusiasm for the role and our mission shine through in your application. We’re looking for someone who genuinely cares about making a difference in the lives of those who have served, so share why this role excites you!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if necessary to make it easy for us to read!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Royal British Legion

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Membership Engagement Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing the regional admin inbox and coordinating meetings. This will help you answer questions confidently and show that you're genuinely interested.

Showcase Your Organisational Skills

Since this role involves prioritising a range of tasks, be prepared to discuss your organisational skills. Think of specific examples from your past experiences where you successfully managed multiple responsibilities. Highlight how you kept everything on track, especially in a busy environment.

Engage with the Mission

This charity is all about making a difference in the lives of those who have served. During the interview, express your passion for their mission and how you can contribute to it. Share any relevant experiences or volunteer work that aligns with their values to demonstrate your commitment.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if this is the right fit for you.