About The Role
This is an opportunity to join our Individual Giving team as a Growth Officer, with two roles available within the Growth function. These posts focus on building stronger, more valuable relationships with existing supporters, increasing engagement through targeted cross‑sell, thoughtful upsell and reactivation activity that brings lapsed supporters back into active giving. You’ll play a central role in delivering structured journeys that ensure supporters are receiving the right asks, at the right time, in a way that feels relevant and well coordinated across our wider fundraising activity.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Working closely with managers, senior stakeholders, data teams and agency partners, you’ll help turn audience insight into clear, well‑planned and effectively delivered campaigns. This role is about building and delivering targeted communications that respond to supporter behaviour and lifecycle stage, not one‑off activity, but planned journeys that are tested, measured and improved over time. You’ll be responsible for supporting planning, briefing and delivery, making sure activity is coordinated across teams, clearly understood by stakeholders and aligned with wider Growth and Individual Giving priorities.
This role will suit someone who is highly organised, comfortable working at pace, and confident managing multiple priorities across different stakeholders and deadlines. You’ll need to communicate clearly, keep delivery on track, and work within structured processes while still contributing ideas that improve performance and efficiency. Most importantly, you’ll bring a practical, delivery‑focused mindset, someone who can take planned activity and make it happen properly, while helping us build stronger, more effective supporter relationships over time.
Fundraising sits at the heart of The Royal British Legion’s 10‑year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector‑leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward‑thinking team, helping shape the future of our fundraising and the impact we achieve together.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee Benefits
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
Equal Employment Opportunity
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Growth Officer employer: Royal British Legion
The Royal British Legion is an exceptional employer, offering a supportive and compassionate work environment for Night Care Assistants at Mais House in Bexhill-on-Sea. With a strong focus on employee well-being, you will benefit from a generous pension scheme, paid annual leave, and opportunities for personal growth within a dedicated team committed to providing dignified care for veterans. Join us in making a meaningful impact while enjoying a fulfilling career in a location that values your contributions.
