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- Tasks: Lead quality assurance and compliance initiatives across care homes for the Armed Forces community.
- Company: Join the Royal British Legion, a leading charity supporting veterans.
- Benefits: 28 days paid holiday, flexible working, generous pension, and professional development opportunities.
- Why this job: Make a real impact on the lives of those who served our country.
- Qualifications: Experience in health or social care quality leadership and strong communication skills.
- Other info: Remote work with occasional travel; diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forces Community? We are seeking a dynamic Head of Care and Quality Standards to lead the strategic development and operation oversight of quality assurance across our six care homes and related services. This is a unique opportunity to influence policy, drive continuous improvement and make a lasting impact to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities- Lead strategic quality and compliance initiatives across all RBL care homes, ensuring regulatory readiness and best practice in care standards.
- Drive continuous improvement and governance, overseeing CQC inspections, internal audits, performance monitoring and embedding a culture of excellence, safety, and person‑centred care.
- Provide operational leadership and support, guiding Home Managers and Quality Managers to improve practice and compliance.
- Lead investigations into serious incidents and complaints.
- Drive workforce development and engagement, collaborating with other teams to ensure staff training competency.
- Act as a key liaison with CQC, local authorities, health partners and beneficiaries’ families.
- Represent RBL in sector forums and policy discussions.
- Proven experience in leading quality and compliance within health or social care settings.
- In‑depth knowledge of regulatory frameworks, including CQC standards, safeguarding, and clinical governance.
- Strong leadership with the ability to influence and communicate at all levels.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
Employee benefits include- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days.
- Car Allowance Scheme - £4,743 per annum.
- Generous pension contributions, with Employer contributions ranging from 6% to 10%.
- Range of flexible working options may be available, depending on your role.
- Employee Assistance Programme providing confidential counselling, financial and legal advice.
- Range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview DetailsThree stage recruitment process which will include virtual and face‑to‑face interviews. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Seniority level: Mid‑Senior levelEmployment type: Full‑time
Job function: Health Care Provider
Industries: Non‑profit Organizations
Head of Quality and Care Standards in England employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality and Care Standards in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for opportunities like the Head of Quality and Care Standards role. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the Royal British Legion and their care homes thoroughly. Understand their values and how they align with your passion for quality care. This will help you stand out and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience in leading quality and compliance initiatives. The more comfortable you are discussing your skills, the more confident you'll feel during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Royal British Legion and contributing to their mission of supporting the Armed Forces community.
We think you need these skills to ace Head of Quality and Care Standards in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Quality and Care Standards role. Highlight your experience in quality assurance and compliance, and show how it aligns with the values of the Royal British Legion.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've influenced teams and driven improvements in care standards. This is your chance to shine a light on your ability to lead and inspire others.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Royal British Legion
✨Know Your Stuff
Make sure you brush up on the CQC standards and regulatory frameworks relevant to the role. Being able to discuss these confidently will show that you're not just familiar with the requirements but also passionate about maintaining high care standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles, especially in quality assurance or compliance. Think about specific challenges you faced and how you overcame them, as this will demonstrate your ability to influence and guide others effectively.
✨Understand the Organisation's Values
Research the Royal British Legion and its mission. Be ready to discuss how your personal values align with theirs, particularly in promoting excellence in care for the Armed Forces community. This connection can really set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare insightful questions to ask during the interview. Inquire about their current quality initiatives or how they measure success in care standards. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
