Director: Membership and Communities
Director: Membership and Communities

Director: Membership and Communities

Full-Time 84198 - 93059 ÂŁ / year (est.) Home office (partial)
Royal British Legion

At a Glance

  • Tasks: Lead community engagement and membership development for the Armed Forces community.
  • Company: Join the Royal British Legion, a respected organisation supporting veterans.
  • Benefits: Generous salary, flexible working, 28 days holiday, and professional development opportunities.
  • Why this job: Make a real difference in the lives of the Armed Forces community.
  • Qualifications: Leadership experience and a passion for community engagement.
  • Other info: Hybrid working model with a dynamic team and growth potential.

The predicted salary is between 84198 - 93059 ÂŁ per year.

Location: London, with hybrid working

Contract Type: Permanent, Full Time

Hours: 35 hours per week

Salary: ÂŁ84,198 to ÂŁ93,059 per annum, inclusive of London Supplement

Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Membership and Communities in a newly created, senior leadership role. Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will see you lead the development and delivery of a comprehensive Community Engagement plan which will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of “Bringing Society Together to Recognise, Remember and Support the Armed Forces Community”.

You will work collaboratively with key senior leadership and the membership staff team to support the current membership model to provide more and better opportunities for the armed forces community to come together, strengthen camaraderie and grow our branch level support. You will lead a high performing team of Heads of Department within our Membership directorate.

Key areas of responsibility will include:

  • Community Engagement: Working with the Heads of Scotland/Wales/NI&ROI, develop a compelling community engagement plan which seeks to build the RBLs relationship with key groups and/or partners in all parts of the UK to recognise, remember and support the armed forces community.
  • Membership: Ensure a high-quality support service to counties/branches/members ensuring that they are engaged and empowered to assist in the delivery of RBL strategy. Develop a training and development plan which enables current and future members to be great ambassadors for RBL.
  • Membership Development: Working with the Director of Armed Forces, Youth and Partnerships, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer. Lead on the development of membership events and ensure they are strategically led and professionally facilitated to ensure alignment with strategy. Create an AFC learning programme for members that supports members to understand and respond to the diverse and changing needs of the armed forces community at a local level.

You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional ÂŁ4,452 London Supplement to salary), this can be discussed at interview. This role requires a full UK driving licence.

Employee benefits include:

  • 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days.
  • Generous pension contributions, with Employer contributions ranging from 6% to 10%.
  • Range of flexible working options may be available, depending on your role.
  • Employee Assistance Programme providing confidential counselling, financial and legal advice.
  • Range of courses delivered by learning specialists to support your development goals and objectives.
  • Opportunities to volunteer.
  • Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Director: Membership and Communities employer: Royal British Legion

The Royal British Legion is an exceptional employer, offering a dynamic work environment in London with a strong commitment to community engagement and support for the armed forces community. Employees benefit from generous holiday allowances, flexible working options, and comprehensive development opportunities, all while contributing to a meaningful mission that recognises and supports those who have served. With a focus on inclusivity and personal growth, the Legion fosters a collaborative culture where every team member can thrive and make a real impact.
Royal British Legion

Contact Detail:

Royal British Legion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director: Membership and Communities

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who are already part of the Royal British Legion or similar organisations. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by researching the RBL's current initiatives and community engagement strategies. Show us that you’re not just interested in the role, but that you genuinely care about the mission and vision of the organisation.

✨Tip Number 3

Practice your leadership stories! We want to hear about your past experiences leading teams and driving community engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us that you’re serious about joining our team and contributing to the armed forces community.

We think you need these skills to ace Director: Membership and Communities

Community Engagement
Partnership Development
Membership Support
Training and Development
Event Management
Strategic Planning
Leadership Skills
Collaboration
Communication Skills
Understanding of Armed Forces Community
Adaptability
Project Management
Driving Licence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Director: Membership and Communities role. Highlight how your background can contribute to our mission of supporting the armed forces community.

Showcase Your Leadership Skills: As this is a senior leadership position, it's crucial to demonstrate your experience in leading teams and driving strategic initiatives. Share examples of how you've successfully managed projects or teams in the past, especially in community engagement.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. Remember, we want to see your strengths without wading through unnecessary details!

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to process it efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Royal British Legion

✨Know the Mission

Before your interview, take some time to really understand the Royal British Legion's mission and values. Familiarise yourself with their ten-year strategy and think about how your experience aligns with their goals, especially in community engagement and membership development.

✨Showcase Leadership Experience

As a Director, you'll need to demonstrate strong leadership skills. Prepare specific examples from your past roles where you've successfully led teams or projects, particularly in developing community engagement plans or enhancing membership services.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you might face in this role, such as building partnerships or engaging diverse communities, and prepare thoughtful responses that highlight your strategic thinking.

✨Ask Insightful Questions

At the end of the interview, have a few insightful questions ready. This could be about the future direction of the membership model or how they envision the role contributing to the overall strategy. It shows your genuine interest and helps you gauge if the role is the right fit for you.

Director: Membership and Communities
Royal British Legion

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