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- Tasks: Lead daily dining operations and ensure top-notch customer service.
- Company: Join Galanos House, a CQC Outstanding rated care home for ex-servicemen and women.
- Benefits: Enjoy 22 days holiday, flexible hours, free meals, and exclusive discounts.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Level 2 Food Hygiene Certificate required; hospitality experience preferred.
- Other info: Work 30 hours over 7 days, including weekends; must have UK work rights.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are seeking a compassionate and experienced Dining Supervisor (12 months fixed term) to manage the day-to-day operation of the Dining rooms ensuring they operate in an efficient and effective manner. You will also provide an exceptional standard of customer service ensuring that a food and beverage service is delivered to a high quality, restaurant standard. Additionally, you will ensure food and beverage displays are well presented, menus are displayed, and dining rooms are clean, presenting a welcoming ambiance
Work pattern: 30 hours over 7 days including some weekend work
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
What we are looking for:
To succeed in this role, you must hold a Level 2 Food Hygiene Certificate (or willingness to work towards). Experience in a similar environment with an excellent track record of hospitality management and customer service.is required, along with ability to prioritise tasks during peak periods and coping under pressure in a fast-paced environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
What we offer:
– 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
– Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
– Additional rates for nights, bank holidays and overtime
– Flexible hours to suit your needs
– Affordable and quality meals at reduced cost
– Free on-site parking
– Free enhanced DBS check
– Uniform provided at no cost
– Employee Assistance Programme providing confidential counselling, financial and legal advice
– Exclusive retailer discounts on popular brands (remove for casuals)
– Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Dining Supervisor employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dining Supervisor
✨Tip Number 1
Familiarise yourself with the specific needs of a dining supervisor in a care home setting. Understanding the unique challenges and expectations in this environment will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've handled difficult situations in the past. This role requires compassion and the ability to maintain high standards under pressure, so be ready to discuss relevant experiences.
✨Tip Number 3
Network with professionals in the hospitality and care sectors. Attend local events or join online forums to connect with others who may provide insights or even referrals for the Dining Supervisor position.
✨Tip Number 4
Research Galanos House and its values. Being knowledgeable about the organisation's mission and the community it serves will demonstrate your genuine interest and commitment during the interview process.
We think you need these skills to ace Dining Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in hospitality management and customer service. Use specific examples that demonstrate your ability to manage dining operations effectively, especially during peak periods.
Showcase Your Qualifications: Clearly mention your Level 2 Food Hygiene Certificate or your willingness to obtain it. This is a key requirement for the role, so make it prominent in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your ability to prioritise tasks and cope under pressure, as these are crucial for the Dining Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for providing exceptional customer service. Mention why you want to work at Galanos House and how you can contribute to their mission.
How to prepare for a job interview at Royal British Legion
✨Showcase Your Customer Service Skills
As a Dining Supervisor, exceptional customer service is key. Prepare examples of how you've handled difficult situations or gone above and beyond for customers in previous roles. This will demonstrate your ability to maintain high standards in a fast-paced environment.
✨Highlight Your Experience in Hospitality Management
Make sure to discuss your relevant experience in hospitality management. Talk about specific responsibilities you've had, such as managing staff, ensuring cleanliness, and maintaining food presentation standards. This will show that you understand the demands of the role.
✨Demonstrate Your Ability to Work Under Pressure
The role requires prioritising tasks during peak periods. Be ready to share examples of how you've successfully managed busy times in previous jobs. This will reassure the interviewers that you can handle the fast-paced nature of the dining environment.
✨Express Your Commitment to Food Hygiene Standards
Since a Level 2 Food Hygiene Certificate is required, be prepared to discuss your knowledge of food safety practices. If you don't have the certificate yet, express your willingness to obtain it promptly. This shows your commitment to maintaining high standards in food service.
