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- Tasks: Create a welcoming café environment and serve delicious food and drinks.
- Company: Join Galanos House Community Hub Café, part of a leading Armed Forces charity.
- Benefits: Enjoy flexible hours, competitive pay, and generous holiday leave.
- Why this job: Make a difference in the lives of veterans while gaining valuable experience.
- Qualifications: Friendly attitude and a passion for customer service.
- Other info: Full training and development support provided in a caring community.
The predicted salary is between 12 - 13 £ per hour.
We are looking for friendly, warm and enthusiastic Café Assistants to join our dedicated team at Galanos House Community Hub Café, set within our Care Home in Southam, Warwickshire. You’ll help create a welcoming environment for customers, visitors as well as care home residents and their families. Prepare quality food and beverages, maintaining high standards of cleanliness, and offer excellent service. We have full-time (35 hours) and part-time shifts available with some evening and weekend work. Pay: £12.50 to £12.69 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need to live within commutable distance of the care home.
Key responsibilities of the role:
- Deliver excellent customer service, including taking orders promptly.
- Ensure tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety.
- Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.
An enhanced DBS check will be required for this role.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days.
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility.
- Additional rates for nights, bank holidays and overtime.
- Flexible hours to suit your needs.
- Affordable and quality meals at reduced cost.
- Free on-site parking.
- Free enhanced DBS check.
- Uniform provided at no cost.
- Employee Assistance Programme providing confidential counselling, financial and legal advice.
- Exclusive retailer discounts on popular brands.
- Range of courses delivered by learning specialists to support your development goals and objectives.
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events.
As part of our award‑winning team, you will receive full support with training and personal development. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Cafe Assistant employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Get to know the café and its vibe! Before applying, pop in for a coffee and chat with the staff. This shows your enthusiasm and helps you understand what they value in a Café Assistant.
✨Tip Number 2
When you apply, highlight your customer service skills! Use examples from past experiences where you’ve gone above and beyond for customers. We love seeing that passion for service!
✨Tip Number 3
Be ready for an informal chat during the interview! They want to see if you fit into their friendly team, so be yourself and show off your warm personality. We’re all about creating a welcoming environment!
✨Tip Number 4
Don’t forget to check out our website for more details and apply directly! It’s the best way to ensure your application gets noticed by the right people. Let’s get you that job!
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about creating a welcoming environment for our café's visitors and residents.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in cafés or similar roles before, mention it! We love seeing how your background fits with what we do at Galanos House.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal British Legion
✨Know the Café Inside Out
Before your interview, take some time to research Galanos House Community Hub Café. Familiarise yourself with their menu, values, and the community they serve. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Café Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can create a welcoming environment and be ready to discuss how you would handle different customer scenarios.
✨Emphasise Teamwork and Cleanliness
This role requires working closely with others and maintaining high standards of cleanliness. Be prepared to talk about your experience in team settings and how you ensure hygiene and safety in food preparation. Mention any relevant training or certifications you have.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows that you’re engaged and serious about contributing to their mission.