At a Glance
- Tasks: Provide essential admin and customer service support to a leading charity.
- Company: Join a respected charity organisation making a difference in the UK.
- Benefits: Flexible part-time hours, gain valuable experience, and contribute to a meaningful cause.
- Why this job: Be the first point of contact and help create a positive experience for supporters.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 13 - 16 Β£ per hour.
A leading charity organization in the United Kingdom is looking for a Supporter Services Administrator to provide essential administrative and customer service support. The role requires excellent organisational skills and the ability to manage diverse tasks effectively. You will be the first point of contact for enquiries and assist in maintaining high standards of service across the organisation. The position is part-time, working Thursday to Saturday, with a commitment to providing a professional experience for visitors and supporters.
Onsite Supporter Services Administrator (Part-Time) in Burton upon Trent employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Onsite Supporter Services Administrator (Part-Time) in Burton upon Trent
β¨Tip Number 1
Make sure you research the charity's mission and values before your interview. We want to see that you're genuinely passionate about what we do, so be ready to share how your skills align with our goals.
β¨Tip Number 2
Practice your customer service skills! As the first point of contact, you'll need to handle enquiries with ease. We suggest role-playing common scenarios with a friend to boost your confidence.
β¨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed diverse tasks in the past. We love hearing about real-life experiences that demonstrate your ability to juggle responsibilities.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Onsite Supporter Services Administrator (Part-Time) in Burton upon Trent
Some tips for your application π«‘
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, so give us examples of how you've done this in the past!
Be Personable: As the first point of contact for enquiries, it's crucial to show off your customer service skills. Use a friendly tone in your application and share any relevant experiences where you've provided excellent support to others.
Tailor Your Application: Donβt just send a generic application! We love it when candidates tailor their applications to the role. Mention specific aspects of the job description that excite you and how your skills align with them.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Royal British Legion
β¨Know the Organisation
Before your interview, take some time to research the charity organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Organisational Skills
As the role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences. Think of situations where you successfully managed multiple tasks or improved processes. This will demonstrate your capability to handle the diverse tasks expected in the position.
β¨Prepare for Customer Service Scenarios
Since you'll be the first point of contact for enquiries, anticipate questions related to customer service. Prepare to share how you've handled difficult situations or provided exceptional support in previous roles. This will highlight your ability to maintain high standards of service.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask insightful questions about the team, the challenges they face, or how success is measured in this role. This shows that you're engaged and thinking critically about how you can contribute to the organisation.