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- Tasks: Support veterans with housing and welfare benefits, managing claims and rent accounts.
- Company: Join a national charity dedicated to helping the Armed Forces community.
- Benefits: Gain valuable experience, work in a supportive environment, and make a real difference.
- Why this job: Be part of a mission that empowers veterans to live independently.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Entry-level contract role with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
This is a 6 month fixed term contract. We provide housing and support to approximately 300 veterans and their families across our 72 acre village in Aylesford, Kent. The role sits within our Housing and Welfare team and works alongside our Housing Officer, Welfare Officer and Step-In Officer. The main duties include providing support and advice for Welfare and Housing Benefits, submitting and then monitoring claims. The post holder will also work with our Finance Team to monitor around 200 rent accounts and ensure that any rent arrears are raised with residents and dealt with effectively and efficiently.
Making the initial Housing Benefit claims for new tenancies/licence agreements, ensuring all supporting evidence is collated, correctly submitted on time. Monitoring and management of rent debt and the recovery of rent arrears. For full information about the position, see the attached job description. Read all information about this opportunity carefully, then use the application button below to send your CV and application.
Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed. Each RBLI division offers a service to help veterans live an independent life with support to deliver a full-care pathway on-site for veterans of any age or background from across the three services.
Responsibilities
- Provide Welfare and Housing Benefits support and advice.
- Submit and monitor Housing Benefit claims for new tenancies/licence agreements with all supporting evidence.
- Collaborate with the Finance Team to monitor approximately 200 rent accounts and manage rent arrears.
- Ensure rent arrears are raised with residents and dealt with effectively and efficiently.
Employment details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Human Resources
- Industries: Non-profit Organizations
How to apply: Read all information about this opportunity carefully, then use the application button below to submit your CV and application.
Locations mentioned: Sittingbourne, Maidstone, Rochester, Chatham, Gillingham, and surrounding areas in England, United Kingdom. This listing may reference multiple locations where the role or related opportunities exist.
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Income and Benefits Officer employer: Royal British Legion Industries (RBLI)
Contact Detail:
Royal British Legion Industries (RBLI) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income and Benefits Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare sector, especially those connected to RBLI. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of welfare and housing benefits. We want you to be able to discuss how you can support veterans effectively, so do your homework!
✨Tip Number 3
Show your passion for helping the Armed Forces community. Share any relevant experiences or volunteer work you've done. It’s all about demonstrating that you care and understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at RBLI.
We think you need these skills to ace Income and Benefits Officer
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s packed with important details about what we’re looking for in an Income and Benefits Officer, so understanding the role will help you tailor your CV and cover letter effectively.
Tailor Your CV: When crafting your CV, highlight your relevant experience and skills that match the responsibilities outlined in the job description. We want to see how your background aligns with providing support and advice for Welfare and Housing Benefits, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting veterans and how your skills can contribute to our mission. Keep it concise but impactful, and make sure to address how you can handle rent arrears and claims management.
Apply Through Our Website: Once you’ve polished your CV and cover letter, head over to our website to submit your application. Applying online is straightforward, and it ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Royal British Legion Industries (RBLI)
✨Know Your Stuff
Make sure you understand the ins and outs of Welfare and Housing Benefits. Brush up on the relevant policies and procedures, as well as any recent changes in legislation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Your Team Spirit
Since this role involves collaboration with the Housing Officer, Welfare Officer, and Finance Team, be ready to discuss your experience working in teams. Share examples of how you've effectively communicated and collaborated with others to achieve common goals.
✨Be Ready for Real Scenarios
Prepare for situational questions that may relate to managing rent arrears or submitting claims. Think of specific examples from your past experiences where you successfully handled similar situations, demonstrating your problem-solving skills and attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. This shows your genuine interest and helps you gauge if the company culture aligns with your values, especially since they support veterans and the community.