At a Glance
- Tasks: Support and engage with Royal British Legion members, building strong community relationships.
- Company: Join the leading Armed Forces charity making a real difference.
- Benefits: Generous holiday allowance, pension contributions, and flexible working options.
- Other info: Work from home with occasional travel; diverse and inclusive workplace.
- Why this job: Be part of a dynamic team inspiring positive change in your community.
- Qualifications: Effective communication skills and a passion for community engagement.
The predicted salary is between 27041 - 32417 £ per year.
Would you like to provide support, advice and guidance to the Royal British Legion members in South and West Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensures that the membership remain compliant.
The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This is a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members on a mobile basis at other locations in the South and West Yorkshire area, with occasional travel (including for monthly team meetings) beyond this area. Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Membership Engagement Officer employer: Royal British Legion Group
The Royal British Legion is an exceptional employer, dedicated to supporting its members and the wider armed forces community. With a strong focus on employee wellbeing, we offer generous holiday allowances, pension contributions, and flexible working options, all within a collaborative and inclusive work culture. Join us in making a meaningful impact while enjoying opportunities for personal and professional growth in a role that truly matters.
Contact Details:
Royal British Legion Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership Engagement Officer
✨Tip Number 1
Get to know the Royal British Legion inside out! Familiarise yourself with their mission, values, and the specific needs of the members in South and West Yorkshire. This will help you connect better during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Networking is key! Reach out to current or former Membership Engagement Officers on LinkedIn or at local events. Building relationships with people already in the role can give you insider tips and make you stand out as a candidate.
✨Tip Number 3
Prepare for your interview by thinking about real-life examples where you've built strong relationships or provided support to others. The more relatable your stories, the better you'll resonate with the interviewers!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the RBL team and making a positive impact.
We think you need these skills to ace Membership Engagement Officer
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for supporting the Royal British Legion members. Share why you’re excited about the role and how you can contribute to our mission of making a difference in the community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to know how your background aligns with the Membership Engagement Officer role, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your ideas effectively, as strong communication is key in this role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal British Legion Group
✨Know Your Audience
Before the interview, take some time to research the Royal British Legion and its mission. Understand their values and how they engage with members and volunteers. This will help you tailor your responses and show that you're genuinely interested in supporting their community.
✨Showcase Your Communication Skills
As a Membership Engagement Officer, effective communication is key. Prepare examples of how you've successfully built relationships in the past, especially with diverse groups. Be ready to discuss your approach to resolving conflicts or addressing member queries.
✨Demonstrate Flexibility and Adaptability
This role involves varied duties and responding to different needs. Share experiences where you've had to adapt quickly to changing situations or manage multiple tasks. Highlight your ability to work both independently and collaboratively, especially in a mobile working environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Membership Engagement Team, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
