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For Companies At a Glance
- Tasks: Support staff and visitors with travel planning and promote sustainable transport options.
- Company: Join University Hospitals Dorset, a forward-thinking NHS Foundation Trust committed to patient care.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Be part of a team making a real impact on sustainable transport and community health.
- Qualifications: Passion for travel solutions and customer service; knowledge of local transport options is a plus.
- Other info: This role may transition to an NHS subsidiary in 2025, ensuring continued NHS benefits.
The predicted salary is between 28800 - 43200 £ per year.
Overview
An exciting position is available for a Travel & Transport Advisor within our Estates directorate. This post will require an individual who is knowledgeable of local travel options in order to best support our staff and visitors with planning their journeys to and from our sites. The ideal candidate has a passion for promoting and encouraging the uptake of sustainable transport modes as we work to reduce our single occupancy car use through behaviour change initiatives. This role will work closely with the Travel & Transport Manager to deliver its Travel Plan and Green Plan objectives and support the transition of staff moving sites as part of the transformational programme taking place at the hospital.
To provide a high-quality, wide-ranging service, for the travel & transport team within the Estates directorate.
To provide professional and efficient customer service when receiving and dealing with all enquiries, face to face, over the telephone and emails.
To support staff, contractors, patient and visitors with their Travel & Transport needs to include advice and information on journey planning.
Promotion and administration of sustainable transport incentives and schemes offered at UHD, including event support. Ensure information and promotional material is kept up to date and relevant to users including the transport pages of the UHD internet and intranet.
Data collection, monitoring and analysing.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions at interview.
Please note if a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under relevant Trust or national terms and conditions.
This post is part of the Estates service that UHD may transfer to an NHS ‘wholly owned subsidiary’; the proposed date of transfer is October 2025. This is an exciting opportunity to join a developing, expanding, organisation with a strong commitment to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS AFC T&Cs to current employees who transfer in October as well as to new employees recruited after that date.
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Travel & Transport Advisor | University Hospitals Dorset NHS Foundation Trust employer: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Contact Detail:
Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel & Transport Advisor | University Hospitals Dorset NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with local transport options and sustainable travel initiatives in your area. Being knowledgeable about these will not only help you in the role but also impress the interviewers with your commitment to promoting sustainable transport.
✨Tip Number 2
Network with current employees or professionals in similar roles. They can provide insights into the day-to-day responsibilities and challenges of the position, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully supported others with travel planning or promoted sustainable transport in the past. This will demonstrate your relevant experience and passion for the role.
✨Tip Number 4
Research the values and objectives of University Hospitals Dorset NHS Foundation Trust. Aligning your answers and examples with their mission during the interview will show that you're a great fit for their team.
We think you need these skills to ace Travel & Transport Advisor | University Hospitals Dorset NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Travel & Transport Advisor position. Highlight your relevant experience in travel planning and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work related to sustainable transport initiatives or customer service in a healthcare setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable transport and your understanding of the NHS values. Mention specific examples of how you have supported similar initiatives in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
✨Know Your Local Travel Options
Familiarise yourself with the local transport options available in the area. Be prepared to discuss various modes of transport, including public transport, cycling routes, and walking paths, as this knowledge will be crucial in supporting staff and visitors.
✨Demonstrate Your Passion for Sustainability
Showcase your enthusiasm for sustainable transport initiatives during the interview. Discuss any previous experiences or ideas you have that promote eco-friendly travel options, as this aligns with the Trust's goals of reducing single occupancy car use.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the role and the organisation. This not only shows your interest but also helps you understand how you can contribute to the Travel Plan and Green Plan objectives effectively.
✨Highlight Your Customer Service Skills
Since the role involves providing professional customer service, be ready to share examples of how you've successfully handled enquiries in the past. Emphasise your ability to communicate clearly and supportively with diverse groups of people.
