At a Glance
- Tasks: Administer and monitor enterprise storage platforms, deploying VMs and resolving incidents.
- Company: Join Kew, a diverse organisation that values your unique perspective.
- Benefits: Enjoy flexible working, generous leave, wellbeing support, and a competitive pension.
- Other info: Hybrid role with opportunities for continuous learning and career growth.
- Why this job: Make an impact in a supportive environment while developing your skills.
- Qualifications: Experience with storage platforms and ITSM processes is a plus.
The predicted salary is between 39243 - 45064 € per year.
You will bring hands-on experience of administering and monitoring enterprise storage platforms, ideally NetApp and Dell, and supporting VMware vSphere or similar virtualised environments. You will be confident deploying VMs, monitoring hosts and resources, supporting backup, snapshot and replication jobs and carrying out routine file-level or VM restores.
Methodical, calm and service-focused, you will be able to prioritise operational requests, investigate alerts, resolve standard incidents and escalate more complex issues clearly and promptly. Experience of ITSM processes, SLAs, change control and working with suppliers or vendors would be an advantage, along with a proactive approach to spotting capacity, performance, resilience or security risks.
The salary will be £39,243 to £45,064 per annum, depending on skills and experience. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking Apply for this job. At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.
No agencies please.
This role is based at Kew/Wakehurst with the option of regular home working, subject to operational requirements.
Storage Infrastructure Engineer in Richmond employer: Royal Botanic Gardens, Kew
At Kew, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Storage Infrastructure Engineer, you will benefit from a comprehensive benefits package, including flexible working arrangements, continuous learning opportunities, and access to our stunning gardens, all while contributing to meaningful projects that enhance our national heritage. Join us to be part of a team that prioritises your wellbeing and professional development in a vibrant and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Storage Infrastructure Engineer in Richmond
✨Tip Number 1
Get your hands dirty with practical experience! If you've worked with NetApp, Dell, or VMware vSphere, make sure to highlight those skills in conversations. We want to see you confidently discussing how you've deployed VMs and managed storage platforms.
✨Tip Number 2
Be methodical and calm during interviews. When they ask about handling incidents or alerts, share specific examples of how you prioritised tasks and resolved issues. We love hearing about your proactive approach to spotting risks!
✨Tip Number 3
Don’t forget to showcase your understanding of ITSM processes and SLAs. If you've worked with suppliers or vendors, drop that into the conversation. It shows you're not just technically savvy but also understand the bigger picture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about equity, diversity, and inclusion, so we want to hear from everyone who’s passionate about joining our team.
We think you need these skills to ace Storage Infrastructure Engineer in Richmond
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with enterprise storage platforms like NetApp and Dell. We want to see how your skills align with the role, so don’t be shy about showcasing your VMware vSphere experience too!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Storage Infrastructure Engineer role. Mention your methodical approach and service-focused mindset, and how they’ll help us tackle operational requests effectively.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've resolved incidents or escalated issues in the past. We love candidates who can demonstrate a proactive approach to spotting risks and improving performance, so share those stories!
Apply Through Our Website:Don’t forget to submit your application through our online portal! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Royal Botanic Gardens, Kew
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of enterprise storage platforms, especially NetApp and Dell. Be ready to discuss your hands-on experience with VMware vSphere or similar environments, as this will show that you’re not just familiar with the tech but can actually use it effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled operational requests or resolved incidents in the past. Think about specific situations where you had to investigate alerts or escalate issues, and be ready to explain your thought process and the outcomes.
✨Show Your Service-Focused Attitude
Since the role requires a calm and methodical approach, think of times when you prioritised customer needs or went the extra mile to ensure service quality. This will highlight your commitment to being service-focused, which is key for this position.
✨Familiarise Yourself with ITSM Processes
Understanding ITSM processes, SLAs, and change control is a big plus. Brush up on these concepts and be prepared to discuss how you've applied them in previous roles. This will demonstrate that you can navigate the operational side of things smoothly.
