At a Glance
- Tasks: Provide exceptional customer service in a vibrant retail environment during festive events.
- Company: Join the Royal Botanic Gardens, Kew, a UNESCO World Heritage Site.
- Benefits: Enjoy flexible working, generous leave, and discounts on gyms and museums.
- Other info: Flexible hours available, with opportunities for growth and learning.
- Why this job: Be part of a mission to protect plants while gaining valuable retail experience.
- Qualifications: Experience in fast-paced retail and strong customer service skills required.
The predicted salary is between 26119 - 26119 £ per year.
As a Retail Sales Assistant you will be working across our retail locations within a friendly and motivated team, proactively providing our customers with exceptional and genuine service ensuring they have a memorable experience at Kew.
As part of its Halloween at Kew and Christmas at Kew programs, Kew Retail has up to nine part-time fixed-term posts available, from one day per week up to five days per week (7hrs to 35hrs). Working at least one weekend day per week is required as part of this role. Kew’s ‘Halloween at Kew’ event runs from the 16th October to the 1st November 2026, and our ‘Christmas at Kew’ event runs from the 13th November 2026 to the 3rd January 2027. The events are open until 10pm, so regular evening work up to 10.30pm will be required for the role. Kew Gardens is only closed on Christmas day, so you should expect to work either Christmas eve up to 9.30pm, or Boxing day.
Candidates will have experience of working in a fast paced Retail or Customer facing environment and be able to demonstrate strong customer service skills. They will be experienced in achieving targets and KPI’s and working alongside colleagues and Managers to maximise the revenue generated for Kew. Interviews are due to take place w/c 31 August.
The salary for this position is £26,119 per annum (pro rata) (Grade 1a).
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.
Seasonal Retail Sales Assistant in Richmond employer: Royal Botanic Gardens, Kew
The Royal Botanic Gardens, Kew is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about digital product development. With a focus on employee growth and a competitive benefits package, you will have the opportunity to lead a talented team in creating impactful digital services that enhance user experience while contributing to Kew's ambitious Digital Strategy. Located in a world-renowned botanical garden, this role offers a unique environment where your work can truly make a difference.
Contact Details:
Royal Botanic Gardens, Kew Recruitment Team
